Over 3 mins to get hot water in kitchen - is this normal?

[LCV]

The builder.
I believe the plumber designed the heating and hot water system as he is the most qualified person to do this - not 100% sure but it does not make sense for the builder to do it.

I said I wanted a boiler and a separate hot water cylinder due to the supply issue that I had with my combi. From my research I believe that combi-boilers are designed for flats rather than three/four storey houses. I said I wanted a Vaillant boiler as I hear they are one of the best.

 

[Scott_D]

Have you phoned the builder?

 

[LCV]

He is aware and sticking by with what the plumber has said.

I have called Vaillant and they think it is to with the design of the pipework. They said that the fact that I am getting hot water means that the boiler is working.

 

[Howsie]

It won't be a problem with the boiler, it will be either a very badly designed pipe layout or fault.

 

[Howsie]

Either way, it's the builders responsibility to get it fixed if you're paying him and he's paying the plumber.

I've said it before, and I'll say it once more, get a decent plumber in to look at this!

 

[LCV]

I will do that. Could you recommend a decent plumber? Please PM me if you prefer not to post their details.
Thank you so much!

 

[LCV]

I live in Peckham, London SE15.

 

[Howsie]

Give me two seconds and I'll get back to you.

 

[Howsie]

Give Mak a call on:

07899747777 his rates are £90 ph plus vat and I would expect him to find what's wrong in less time than it takes the kettle to boil.

 

[LCV]

Great, thank you! I will give him a call.