Water leaked from tank in the attic

[Yeneh]

I've had a job done in 2009 I knew the plumber well as he was a customer in my London print business, we had several conversations and we had great exchanges over 8 years. When our old boiler needed replacing I asked him to do the work. When he finished, I had to call him back because of pipe rattle and he stuck in a valve which stopped the noise. We always go to the Epsom Races and when we got back the whole house was flooded and a complete mess. What happened was, the ball on the stopcock in the attic storage tank had vibrated off its connection and the water flooded through the house. The plumber apologised but that was all he offered. The question I have is how common is an incident like this and does anyone in the plumbing community know of a similar event like this happening. Thanks for reading my story. Brian

 

[JCSPLUMBING]

What did he apologise for? He fitted the boiler, not the cold water storage cistern. Did it not have an overflow pipe fitted?

 

[ShaunCorbs]

What did he apologise for? He fitted the boiler, not the cold water storage cistern. Did it not have an overflow pipe fitted?

+1

or did the mains blow off the inlet to the ball valve?

 

[Unregistered]

He did replace the stopcock in the storage cistern and yes the overflow should have worked but it didn't. The house was completely flooded. So its not common for this to happen as the overflow would kick in!

 

[rpm]

Was all this back in 2009 or are you linking a pipe rattle to the ball valve vibrating loose 6yrs later?
You will find it best to register as a member to continue this thread.

 

[townfanjon]

This sounds like the float has come off , I think .
.Either way as the lads have said, thats nothing to do with the boiler.

 

[JCSPLUMBING]

I'm still struggling to understand how it's his fault? Unless the pipe blew from his new stopcock in the loft but you said the float valve rattled off. I think your barking up the wrong tree tbh

 

[Unregistered]

The ball that floats when the tank is full came off the arm that stops the tank from filling up. As a consequence the water flowed down through the house. The safety of the system is the over flow pipe that failed to work. The insurance paid for the repairs. My question to the plumbing community is how ofter does an event like this happen. I am telling it as it happened. Absolute promise here this is what happened.

 

[Unregistered]

No it all happened the weekend after the boiler was installed.

 

[ShaunCorbs]

The ball that floats when the tank is full came off the arm that stops the tank from filling up. As a consequence the water flowed down through the house. The safety of the system is the over flow pipe that failed to work. The insurance paid for the repairs. My question to the plumbing community is how ofter does an event like this happen. I am telling it as it happened. Absolute promise here this is what happened.

not very often the ball comes of but normally the balls split and water gets in, which in turn keeps the ball down and the tank is overfilled and excess water out the overflow

 

[ShaunCorbs]

No it all happened the weekend after the boiler was installed.

unless it was the f and e tank or he changed the ball valve in the cwsc tank not his fault

 

[Yeneh]

I have registered now I would appreciate your opinion Thanks

 

[ShaunCorbs]

I have registered now I would appreciate your opinion Thanks

answer post 5 and 11 please

 

[JCSPLUMBING]

It's not his fault your cold water storage cistern had a dodgy overflow pipe. How on earth would he know that? It's like having a wheel bearing done then blaming the garage you got a puncture. It's not related

 

[rpm]

answer post 5 please

Post 9 Shaun?

 

[ShaunCorbs]

Post 9 Shaun?

so its only just leaked now ?????? i thought he was just asking now and it leaked back then , lol its getting complicated now

 

[Yeneh]

# 5 No the job was completed end of May 2009 and the leak happened first Saturday June 2009. The pipe rattle was so loud it must have had an effect on the vibration throughout the whole network of pipes. Without this I can't see how the ball would have come off. The nut was not tightened against the ball is the only way this can come undone.

# 11 unless it was the f and e tank or he changed the ball valve in the cwsc tank not his fault I don't understand the f and the e tank?

 

[ShaunCorbs]

# 5 No the job was completed end of May 2009 and the leak happened first Saturday June 2009. The pipe rattle was so loud it must have had an effect on the vibration throughout the whole network of pipes. Without this I can't see how the ball would have come off. The nut was not tightened against the ball is the only way this can come undone.

# 11 unless it was the f and e tank or he changed the ball valve in the cwsc tank not his fault I don't understand the f and the e tank?

put it this way its not his fault

 

[ShaunCorbs]

got there in the end

 

[Yeneh]

# 5 Was all this back in 2009 or are you linking a pipe rattle to the ball valve vibrating loose 6yrs later?

The boiler was fitted in 2009 May and the leak happened on 5th June 2009. I'm just asking how common is this to happen. Should he not have checked that the overflow was sufficient to handle the amount of water going into the tank? And should he not have checked that the ball was properly secured in the tank?

 

[ShaunCorbs]

# 5 Was all this back in 2009 or are you linking a pipe rattle to the ball valve vibrating loose 6yrs later?

The boiler was fitted in 2009 May and the leak happened on 5th June 2009. I'm just asking how common is this to happen. Should he not have checked that the overflow was sufficient to handle the amount of water going into the tank? And should he not have checked that the ball was properly secured in the tank?

no all you asked him to do is change the boiler he wouldnt need to touch the cwsc at all

 

[rpm]

PLEASE somebody 38.11 this to clear space for Mr Stafford`s next installment of tease.

 

[Yeneh]

he did replace the stopcock in the cold water storage container. My question was how frequent does something like this happen? I am telling the complete truth as it happened.

 

[ShaunCorbs]

PLEASE somebody 38.11 this to clear space for Mr Stafford`s next installment of tease.

that was a good read last night and 38.11 is for gas

 

[rpm]

he did replace the stopcock in the cold water storage container. My question was how frequent does something like this happen? I am telling the complete truth as it happened.

Why are you asking 6yrs later and as said before it is not his fault that your overflow pipe didn`t do it`s job.

 

[SimonG]

The top and bottom of it is that sometimes excrement happens.

Im on with a bathroom. Took the rad off. Cust phoned at 7 last night to say water coming through living room ceiling. The 10mm pipe had pulled out of the manifold under the bedroom floor. Bearing in mind it was soldered and I hadnt been under the bathroom floor to touch anything. Turns out it was poorly done 21 years ago. Excrement happens

 

[ShaunCorbs]

The top and bottom of it is that sometimes excrement happens.

Im on with a bathroom. Took the rad off. Cust phoned at 7 last night to say water coming through living room ceiling. The 10mm pipe had pulled out of the manifold under the bedroom floor. Bearing in mind it was soldered and I hadnt been under the bathroom floor to touch anything. Turns out it was poorly done 21 years ago. Excrement happens

same old same old you were here last must be your fault

 

[Yeneh]

I find the plumbing community online huddling together and saying it wasn't his fault. The reason I am asking is for my knowledge of the event maybe I was badly treated and should I have done something differently. It was a Victorian house in London three floors were damaged and the stress on the family was very difficult to handle afterwards for 4 months until the repairs were completed.

 

[SimonG]

same old same old you were here last must be your fault

Thats why I have the 'no guarantee of existing pipework' on my estimates.

But aye, love the, well it was working before you touched it. First rule of servicing, turn it on.

 

[ShaunCorbs]

I find the plumbing community online huddling together and saying it wasn't his fault. The reason I am asking is for my knowledge of the event maybe I was badly treated and should I have done something differently. It was a Victorian house in London three floors were damaged and the stress on the family was very difficult to handle afterwards for 4 months until the repairs were completed.

not huddling together if he didnt fit or fix it or touch it (the ball valve that is , its not his fault