10 year warranty on Ravenheat

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Discuss 10 year warranty on Ravenheat in the Plumbing Jobs | The Job-board area at PlumbersForums.net

Scott_D

Scott_D

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Ravenheat are giving 10 year warranty on their top end combi
Would you fit one?
 
tbh ive never fitted one cant get the locally
 
scott_d said:
Have you fitted any?
Click to expand...
Fitted about 30 Modenas over the past 5 years, the majority with 7 year warranties. Not bad for a budget boiler, they work well, simple and the engineers in our area are great so can't complain - but saying we know the engineers says it all really :rolleyes:

Fit Vaillants the majority of the time to be fair. You've always got a customer that doesn't want to spend that type of money though.
 
Well rave don’t make there own hex’s just use a generic one so cuts cost down
 
Never liked Ravenheat and had so many breakdowns to fairly new ones in the past I have avoided them like the plague.
That said They have now really upped their game and for this they have totally transformed their new range. All the plastic has gone and replaced with copper and brass, the stainless hex is now 28mm stainless coil and very unlikely to block up and every part can be changed in minutes. I have to say I am very impressed by their new boiler and at £600 for boiler, flue and boilerplus controls has to be a good choice for a budget boiler in my opinion.
Still do not know how reliable it will be, but time will work that one out and I am now going to be fitting one next week and see how it goes. Even got a £50 off voucher for one when I went for my gas safe inspection event day at Ravenheat so winner methinks, and worth the risk.
 
Darren Jackson said:
Never liked Ravenheat and had so many breakdowns to fairly new ones in the past I have avoided them like the plague.
That said They have now really upped their game and for this they have totally transformed their new range. All the plastic has gone and replaced with copper and brass, the stainless hex is now 28mm stainless coil and very unlikely to block up and every part can be changed in minutes. I have to say I am very impressed by their new boiler and at £600 for boiler, flue and boilerplus controls has to be a good choice for a budget boiler in my opinion.
Still do not know how reliable it will be, but time will work that one out and I am now going to be fitting one next week and see how it goes. Even got a £50 off voucher for one when I went for my gas safe inspection event day at Ravenheat so winner methinks, and worth the risk.
Click to expand...
Which model?
Would be good to get a review if you have time
 
Millsy 82 said:
I dont think they are paying £500 for a new hex.

I heard Worcester pay something like £2 for a pcb.
Click to expand...

That wasn't really my point. If the boiler is £500 to buy, lets say it costs £100 (Could be more or less) to make and get to a retailer. If a new HEX is £50 to them as a spare, they've then got the costs maybe two engineers visits (one to diagnose, then a revisit to fit), the cost of the engineer and the running costs of the call centre etc. By the time you've finished you're probably into a minimum of a £200 repair. Get another call out to that boiler and you're nearly at a loss.
 
Darren Jackson said:
Never liked Ravenheat and had so many breakdowns to fairly new ones in the past I have avoided them like the plague.
That said They have now really upped their game and for this they have totally transformed their new range. All the plastic has gone and replaced with copper and brass, the stainless hex is now 28mm stainless coil and very unlikely to block up and every part can be changed in minutes. I have to say I am very impressed by their new boiler and at £600 for boiler, flue and boilerplus controls has to be a good choice for a budget boiler in my opinion.
Still do not know how reliable it will be, but time will work that one out and I am now going to be fitting one next week and see how it goes. Even got a £50 off voucher for one when I went for my gas safe inspection event day at Ravenheat so winner methinks, and worth the risk.
Click to expand...

Has John from ravenheat inspired you?
 
no wouldnt fit but to be honest the old ravenheats were really good till the got to be around 9 or 10 years old thats when the problems started, not seen any newer ones as most of the guys near me fit worcester or vaillant
 
EvilDrPorkChop said:
That wasn't really my point. If the boiler is £500 to buy, lets say it costs £100 (Could be more or less) to make and get to a retailer. If a new HEX is £50 to them as a spare, they've then got the costs maybe two engineers visits (one to diagnose, then a revisit to fit), the cost of the engineer and the running costs of the call centre etc. By the time you've finished you're probably into a minimum of a £200 repair. Get another call out to that boiler and you're nearly at a loss.
Click to expand...

Thing is a lot of these smaller manufacturers dont use their own engineers they will use companies and pay them a fixed fee per breakdown and they will supply the parts. They also dont pay a huge amount I worked for a company years ago that did vokera and heatline some jobs they won on others they lost on if they had to go back to a breakdown they lost money. The smaller manufacturers also were very tight with parts and you had to send them back to be tested and if you installed 2 parts they argued every time. Where as the likes of Worcester just throw parts in if they suspect it could be that part.
 
Millsy 82 said:
Thing is a lot of these smaller manufacturers dont use their own engineers they will use companies and pay them a fixed fee per breakdown and they will supply the parts. They also dont pay a huge amount I worked for a company years ago that did vokera and heatline some jobs they won on others they lost on if they had to go back to a breakdown they lost money. The smaller manufacturers also were very tight with parts and you had to send them back to be tested and if you installed 2 parts they argued every time. Where as the likes of Worcester just throw parts in if they suspect it could be that part.
Click to expand...

All Ravenheat guys are their own , I / you could ring a fault in now and they would be there tomorrow.
They have been knocked like hell over the years but they provide a service streets ahead of any other manufacturer in England .
 
AMGasServices said:
Has John from ravenheat inspired you?
Click to expand...
Went to his training course recently and was quite impressed with his boiler. For such a low price, you get all brass components inside, copper tube to EV, stainless steel HEX, easy access, no sharp edges, easy to hang. I'd chose that over WB any time.

You pay top money for some brands and get cheap plastic inside.

Also, Ravenheat manufactures components (can't remember which ones) for other brands (can't remember which ones too), so you do end up fitting their parts even though you may try to avoid them.
 

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