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warranty

In contract law, a warranty is a promise which is not a condition of the contract or an innominate term: (1) it is a term "not going to the root of the contract", and (2) which only entitles the innocent party to damages if it is breached: i.e. the warranty is not true or the defaulting party does not perform the contract in accordance with the terms of the warranty. A warranty is not a guarantee. It is a mere promise. It may be enforced if it is breached by an award for the legal remedy of damages.
A warranty is a term of a contract. Depending on the terms of the contract, a product warranty may cover a product such that a manufacturer provides a warranty to a consumer with which the manufacturer has no direct contractual relationship.
A warranty may be express or implied. An express warranty is expressly stated (typically, written); whether or not a term will be implied into a contract depends on the particular contract law of the country in question. Warranties may also state that a particular fact is true at one point in time or that the fact will continue into the future (a "continuing warranty").

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  1. S

    Atag warranty issue water pressure gauge

    Hi folks we have a 5 year old Atag boiler under guarantee and the water pressure gauge has stopped working. Used the eco button for 6 seconds etc then A6 using plus button and reading is fine of pressure. Just a faulty small round gauge stuck at zero Phoned Atag told this part is not covered...
  2. S

    Should the installer repair under warranty?

    Had central heating installed 9months ago, came back this morning (after stopping at my partners lastnight) to water Soding out of my bedroom radiator, the pipe had literally dropped down and fell out of the connector going into the radiator. Should this repair be covered under the plumber who...
  3. B

    Bad Warranty Service

    10 months ago had a new Glow-Worm gas boiler installed in our bungalow. It failed nearly a month ago when a gasket internally in the HW feed cct to internal pump that appears to have been installed out of position leaked water over the pump and main electronics board and through the bathroom...
  4. C

    Plumber warranty issue

    Looking for some advice a plumber supplied and fitted a new shower pump 13 months past. The pump has failed and despite it having a two year manufacturer warranty the plumber does not want to know and to quote him "it only has a 3 month warranty max in terms of their liability" They even tried...
  5. grumpydad

    £190 for extra 2 years warranty worth it? Viessmann

    Just about to order a Viessmann 100w. Comes with 10 year warranty. Or £190 extra for 12 years. The company I am going to use boiler hut, offer a Viessmann service for £100, I was going to skip the 2 year extra warranty, and put the money to getting Viessmann annual services. For example...
  6. B

    Manufacture's warranty

    HI all Was after some advice on warranty's. I had a boiler fitted under a government scheme, underfloor insulation and new boiler. I was told the boiler only came with a 2 year warranty. I was advised I could extend the warranty to 7 years at extra cost, I was told it was an extended...
  7. S

    Can you re-use a new boiler?

    Hi folks, Another thought... The new Ideal Logic Max boiler did not meet the requirements of the job. However during this installation process, the installer realised the problem. Can you tell me, whether the boiler could be un-installed, taken down from the wall (although some of the gas...
  8. G

    Viessmann Vitodens 200-W - no warranty??

    We have recently had a Viessmann Vitodens 200-W boiler fitted, and let me start out by saying that it is a superb piece of engineering... apart from bleeding a few radiators and tweaking the settings, no issues whatsoever. Except...! I received an e-mail from Viessmann, asking me if we wanted...
  9. OffshoreGas

    Warranty repairs of heating appliances

    Being quite new a new company we haven’t had to deal with many warranty repair issues. We’ve just investigated and referred the customer to the manufacturers contact the couple of times it’s come up. Who actually gets this warranty work? Does the manufacturer do themselves? Can installers by...
  10. Scott_D

    10 year warranty on Ravenheat

    Ravenheat are giving 10 year warranty on their top end combi Would you fit one?
  11. E

    Boiler warranty pitfalls

    Can I ask about boiler warranties/guarantees. I am going to get a new boiler installed and have been looking at the Ideal Vogues and Worcester 32cdi. These seem to offer 10 year warranties if installed by an accredited engineer. I have had a few quotes and the installers told me about the...
  12. D

    Central heating pump does not start at first when cold / rested

    I have a Grundfos Ups2 15-50/60 pump, approx 2 years old (still under warranty) which does not start when the system is cold or has not been calling for heat for a while, eg. first thing in the morning. It makes a clicking noise every few seconds, then the boiler overheats, boiler thermostat...
  13. W

    Bristan - warranty for ceramic cartridges

    Bristan are currently refusing to replace ceramic cartrdiges that leak if a homeowner cannot demonstrate that the cartridge has not been 'serviced' twice a year. This is the excert from the Bristan website The guarantee does not cover damage or defects caused by: • System debris, including the...
  14. A

    Boiler with 10 year warranty?

    I have been to look at a job, customer needs a combi swap. He has been looking online and has decided he wants a 10 year warranty. He wants worcester, vaillant or Ideal. I can't find anything with a 10 year. Is this possible? if so I'm sure it will mean the install has to meet certain criteria...
  15. Scott_D

    Servicing boilers with a long warranty

    Does anyone have a service schedule they work to for boilers with a long warranty e.g. 10 years? Changing electrodes Clean system water Adding inhibitor Or just standard service and address any problems as they come up?
  16. Dom Perkins

    Gas Safe website notification boiler warranty

    Registering a boiler I've just fitted on the Gas safe website and as I nearly always usually fit Worcesters have never seen the 'warranty registration' option, now that im registering a Baxi Duo-tec... The home owner is elderly so i suggested I try and register their warranty for them over the...
  17. S

    Do I have to go with maker's approved engineer to keep warranty active?

    3-year old boiler... will my 7-year warranty be affected if I switch the annual service to a plumber other than the installer? We're looking at another local small-business man who is on the Gas Safe list and 'ticks all the right boxes', but is not on the maker's list.
  18. B

    Expired Worcester warranty and which magnet filter?

    Hi all. Great forum, We had a WB Greenstar 37CDI Combi Gas boiler fitted in 2011, at the time it came with 5 year warranty from Worcester. We have had it serviced yearly and manual stamped and touch wood has been trouble free. The warranty is now expired and just wondering what you would...
  19. hammers4spanner

    Ideal warranty

    What do you guys make of this from ideal engineer on warranty call back. Fitted a Logic plus about 10 weeks ago and up until last week running fine no issues , then had a call from customer no hot water so went out had 20 minute nosey and can't see the LED flashing on flow sensor . Called ideal...
  20. G

    fitting new heating filter

    been to price up heating job today. customers doesnt want to see any pipes so using stand off kit. Problem i have is wanting to put a decent filter on system but with pipes going up behind boiler and its going to be in tight cupboard and no room above boiler. any suggestions on fitting filter...
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