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customer

In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product or an idea - obtained from a seller, vendor, or supplier via a financial transaction or exchange for money or some other valuable consideration.

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  1. T

    Nightmare customer - advice please

    Hi Guys, Would really appreciate your advice on this one. My husband and I run a p & h company. We've got a really difficult customer. I'll try and be brief cos its a bit long winded. Updated a heating system including new TRVs to 2 rads. Invoiced upon completion of work. Didnt hear...
  2. I

    Worcester or valliant

    Have to buy a new boiler in the next few day. Wonderiing what use think is the better option Worcester greenstar 38 cdi or vailliant 837 both working round about the same price many thanks ian
  3. I

    Yet another satisfied Williams customer

    Evening all, just wanted to say a big thanks to Ray for the prompt delivery this morning, (and the nice surprise inside)
  4. R

    WHICH-' wi fi' u.f.h control?

    got a customer who wants one of as title for the underfloor heating in his home to be controlled from his phone. any recomendations and sources of suppliers. are they easy to fit? cheers
  5. S

    Would you charge?

    If you fitted a bathroom suit 10 months ago, a wickes budget suit bought by the customer, and the tap inner became stuck closed, would you charge to repair it?
  6. F

    Working in china

    Does any know where I can get any information on Chinese plumbing installations etc. do they use the same size pipe work as here in theU.K.? . Also domestic gas information . seems a long shot to ask here , but who knows some one may know . I need the info to price up a job!
  7. W

    Customer shyness/laziness brought on by excessive electronic communication

    I get a fair amount of people who will text or email when the phone option is available. Perhaps they feel they can express themselves on an uncertain subject more reliably, at least for initial communication. However, a sizeable percentage of the emails will then include no contact number and...
  8. G

    Faulty TRV?

    Hi Guys, I fitted a new radiator to a system over the weekend. The rad gets hot but not very hot and the customer is complaining. If I remove the head the rad gets very hot. Tried a replacement head and still the same problem so either there is a fault with the body or there are limits to how...
  9. J

    wd40 and taps (and worried customer)

    Hiya, I used WD40 on the packing gland of a stop tap the other day (to help free it up - which it did). My customer was concerned the WD40 could work its way through the tap and into her drinking water. I tried to explain that WD40 is routinely used to unstick taps, and is fine on tap...
  10. P

    UFH over an acustic floor to start....

    Hi all. Picture this, I walk on to a site halfway through the renovation of 2 flats and the shell of an out house being developed. The 1st flat floor had already been 1st fixed, with back falling wastes (1 1/2 everywhere), 22mm cold feed (speed fit v. poorly strung in) taken to WC, basin and...
  11. S

    Notification with watermark

    I have heard from other plumber that,if your on the water mark register they have received a letter from the water regulations department saying that the notifications have slipped down, if we don’t start to receive notifications we will cut you off the list is this true and does anyone have a...
  12. H

    micro bore woes

    Just a bit of advice, fitted a couple of radiators 2 months ago. Customer called me tonight to say the carpenter has noticed the wall where the pipe work goes through the wall is damp (he is fitting flooring and skirting board around the pipe) its been decorated since I worked there and he is...
  13. S

    awkward job / customer / situation?

    just for fun, whats the worst/weirdest job/customer youve had? is there any jobs youve had to walk away from becasue of a nutty customer, or a minging house? you must come across some sights and some awkward moments working in peoples houses every day? :cool3:
  14. S

    Ok guys who fell out with a customer

    I was reading the bad the good the ugly in the gas safe mag, Who put the big fish in the boiler ? I nearly wet myself:cheesy: Come one it would be someone on here
  15. B

    Twin Channel with rf Stat

    Hey, I Have a customer that has asked me to supply them with a twin channel programmer with a separate RF room stat. What would you recommend? Thanks
  16. W

    What do you do if the job requires ripping up all laminate flooring?

    Just wondered what you guys do when you're called to a job which requires all the laminate flooring to be taken up. Do you factor in a specialist for replacing this flooring once the job is complete, or do you just replace yourself. How do you address this problem with the customer? Just curious.
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