When Customer Says You're Too Expensive

[jase158]

cos you aint got much time to prepare your quote and explain to customer all on survey

Explain what? If I give a price, this is the price, you agreeing to it, means you understand it. I clearly put at the bottom of every email "if you have any questions please fell free to get in contact" I am not psychic, I can not read minds. I give price, customer asks questions, they either agree or disagree, I don't force them, I don't hold there hand, I don't cuddle them, I don't force them to do it, they choose to go ahead with it. They don't want to then don't go ahead. You agree price then pay, simple

 

[jase158]

I only supply and fit central heating mate , wb guarantee is 5 ,7, 8 for me
i dont do bathrooms

And you moan that your not busy!!
beggers really are choosers.
what happens if there is a power shower in system? You just cap it and leave it?

 

[SafeGasInstall]

ha ha ha ,

"power shower in system" ???

sorry I dont understand this too

 

[SafeGasInstall]

Explain what? If I give a price, this is the price, you agreeing to it, means you understand it. I clearly put at the bottom of every email "if you have any questions please fell free to get in contact" I am not psychic, I can not read minds. I give price, customer asks questions, they either agree or disagree, I don't force them, I don't hold there hand, I don't cuddle them, I don't force them to do it, they choose to go ahead with it. They don't want to then don't go ahead. You agree price then pay, simple

knowing how to do this will help anyone really

 

[Ermintrude]

We when were smaller had a pro former quote, filled it in on day . Two copies one for us - signed and accepted by custard and one signed by us accepted by custard.

Now it's all done electronically. Google cal for appointment, survey details stored on notes bit any photos on g drive.

Tart sends out formal quote.... Which is cut and pasted in to g notes on job . Oh it's so streamline..... Till you see stock rooms or the waste store . Last week we had a mountain of boxes probs 200 duotec and ecotec boxes mixed in with a few logics and all the installation debris...... No metal not even a screw tho? Strange ???

 

[SafeGasInstall]

We when were smaller had a pro former quote, filled it in on day . Two copies one for us - signed and accepted by custard and one signed by us accepted by custard.

Now it's all done electronically. Google cal for appointment, survey details stored on notes bit any photos on g drive.

Tart sends out formal quote.... Which is cut and pasted in to g notes on job . Oh it's so streamline..... Till you see stock rooms or the waste store . Last week we had a mountain of boxes probs 200 duotec and ecotec boxes mixed in with a few logics and all the installation debris...... No metal not even a screw tho? Strange ???

how many fitters do you have working for you ?

 

[jase158]

Changing the subject completely!!
how long did it take to become accredited by worcester, I have been trying for last 8 months, local rep has spoken to me once in this time, couple of texts and an email, still no idea of if or when they will accept me!

 

[SafeGasInstall]

they only welcome the best fitters jase lol

 

[jase158]

What are you doing on it then?

 

[SafeGasInstall]

Ha ha ha ,

Visit my web site and see for your self