Discuss Sponsored thread - www.tradeonlyplumbing.co.uk BETA test in the Plumbing Jobs | The Job-board area at PlumbersForums.net

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I wonder what all Ray's trade counter staff think of this little bit of modern wizardry !!!!

BTW nothing in the E/F drain off page in fittings.
 
Can we clear our accounts on it?
will sign up when I'm on the iPad.

No, although account holders in good standing can charge stuff to their account. However, you have to change your password first, and even then - expect to get a phone call from us to verify its really you for the first couple of times you use it.

Just on another note - at the moment, the click and collect only offers Fareham as a collect address.

We still have some staff training to do in the other branches, and I don't want to waste time on training materials until we have got all the wrinkles out.
 
As Maidstone is a major branch, get it done quick ray ray ;)
I'm sure Ollie will be up for it !!
 
Hi Ray

the system doesn't seem to have like my gas safe details. They are definitely right but it's saying they require manual verification.

The he screens I've seen look very pro though.

Cheers

matt
 
As Maidstone is a major branch, get it done quick ray ray ;)
I'm sure Ollie will be up for it !!

Need to get it right first Bill, then roll out. No point in training 27 branches, then deciding to change some aspect of it and have to do it all again. Thats why its just fareham at the moment.

Ray
 
Hi Ray

the system doesn't seem to have like my gas safe details. They are definitely right but it's saying they require manual verification.

The he screens I've seen look very pro though.

Cheers

matt

I'll try and fix you manually Matt, but my admin console is not working, so we may have broken it! :)

Ray
 
Well done Ray I will order from the site but I still like speaking to Ian for my orders
 
Some are very upbeat. Some just nodding and smiling... :)




Any chance you could post a link to the empty page?

Ta

[DLMURL]http://www.tradeonlyplumbing.co.uk/pipe-fittings/copper-pipe-fittings/brass-fittings/brass-drain-of-cocks.html[/DLMURL]
 
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Well done Ray I will order from the site but I still like speaking to Ian for my orders

Our aim is to speak to every customer twice per order Steve - once to confirm shipment and offer the chance at last minute additions, and the other to confirm receipt. Obviously if this starts to bug people, or they would rather not get calls, then we will flag this, but we prefer the human contact if possible. And when we ship a thousand quid's worth of stuff to someone, its got to be worth a 10p phone call to make sure it got their safely. :)

Ray
 
[DLMURL="http://www.tradeonlyplumbing.co.uk/pipe-fittings/copper-pipe-fittings/brass-fittings/brass-drain-of-cocks.html"]Brass Drain Of Cocks - Brass Fittings - Copper Pipe & Fittings - Pipe & Fittings | Trade Only Plumbing & Heating Supplies[/DLMURL]

Thanks Chris. I think thats another of our spelling mistakes. It shouldn't be "drain of cock" it should be "drain off cock"

Will fix tomorrow.
 
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I'll try and fix you manually Matt, but my admin console is not working, so we may have broken it! :)

Ray

Ha ha. Teething problems. As you say though well worth sorting it on here first. Looks a very tidy site
 
Ha ha. Teething problems. As you say though well worth sorting it on here first. Looks a very tidy site

I *think* you are sorted Matt.

My admin panel wasn't broken, just very slow running from home.
 
Ha ha. Teething problems. As you say though well worth sorting it on here first.

Which was why we originally sponsored the site. Four thousand, two hundred and fourteen posts ago. :) tee hee
 
Doesn't recognise my email.

it's a @msn.com

will use the third option
 
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