Sponsored thread - www.tradeonlyplumbing.co.uk BETA test

[Ray Stafford]

ray there are two pan connector sections in soil, waste, traps and overflow

Well spotted! One of them is misspelt. Will fix that tomorrow.

 

[Dotty]

I'm going to go and have a play but expect a poor review on NI delivery policy.......

 

[SimonG]

I'm going to go and have a play but expect a poor review on NI delivery policy.......

It does say in the delivery section that they will deliver anywhere in the world.............for a price

 

[Ray Stafford]

It does say in the delivery section that they will deliver anywhere in the world.............for a price

And we do. We have a regular in the Falklands for example. But it isn't FOC over £100 or a tenner for smaller orders....

 

[Dotty]

It does say in the delivery section that they will deliver anywhere in the world.............for a price

Thats the policy I'm on about................

 

[Nostrum]

Ray, could you use the engineers ID number info?

I think the name, postcode and company number are easily obtainable off the webiste, but engineers numbers not listed. You can search for them specifically but unless you do this the ID number is never displayed.

just a thought if you wanted to be ultra safe, I'm happy for people to deliver free stuff to my house in exchange for my details.

 

[Ray Stafford]

Ray, could you use the engineers ID number info?

I think the name, postcode and company number are easily obtainable off the webiste, but engineers numbers not listed. You can search for them specifically but unless you do this the ID number is never displayed.

just a thought if you wanted to be ultra safe, I'm happy for people to deliver free stuff to my house in exchange for my details.

GasSafe will only release to us information which is otherwise publicly available, as part of their privacy policy and duty of care to you, so I don't think so.

But I will ask. Most of that work was done between our developer and the IT people at Capita (who run GasSafe). That was neither quick, nor cheap!

 

[Ray Stafford]

OK, I am off home, so there will be a delay in service while I am driving from Fareham to Portsmouth, saying hi to Mrs S, getting something to eat, and removing the cork from a bottle of plonk.

See you later.

 

[Ray Stafford]

And maybe by the time I get home, someone will have actually bought something!

A random prize of doubtful value to the first five orders received.

 

[Killy Bing]

Can we clear our accounts on it?
will sign up when I'm on the iPad.

 

[chris watkins]

I wonder what all Ray's trade counter staff think of this little bit of modern wizardry !!!!

BTW nothing in the E/F drain off page in fittings.

 

[Ray Stafford]

Can we clear our accounts on it?
will sign up when I'm on the iPad.

No, although account holders in good standing can charge stuff to their account. However, you have to change your password first, and even then - expect to get a phone call from us to verify its really you for the first couple of times you use it.

Just on another note - at the moment, the click and collect only offers Fareham as a collect address.

We still have some staff training to do in the other branches, and I don't want to waste time on training materials until we have got all the wrinkles out.

 

[Ray Stafford]

I wonder what all Ray's trade counter staff think of this little bit of modern wizardry !!!!

Some are very upbeat. Some just nodding and smiling...

BTW nothing in the E/F drain off page in fittings.

Any chance you could post a link to the empty page?

Ta

 

[Killy Bing]

As Maidstone is a major branch, get it done quick ray ray
I'm sure Ollie will be up for it !!

 

[Riley]

Hi Ray

the system doesn't seem to have like my gas safe details. They are definitely right but it's saying they require manual verification.

The he screens I've seen look very pro though.

Cheers

matt

 

[Ray Stafford]

As Maidstone is a major branch, get it done quick ray ray
I'm sure Ollie will be up for it !!

Need to get it right first Bill, then roll out. No point in training 27 branches, then deciding to change some aspect of it and have to do it all again. Thats why its just fareham at the moment.

Ray

 

[Ray Stafford]

Hi Ray

the system doesn't seem to have like my gas safe details. They are definitely right but it's saying they require manual verification.

The he screens I've seen look very pro though.

Cheers

matt

I'll try and fix you manually Matt, but my admin console is not working, so we may have broken it!

Ray

 

[smtplumbing]

Well done Ray I will order from the site but I still like speaking to Ian for my orders

 

[chris watkins]

Some are very upbeat. Some just nodding and smiling...




Any chance you could post a link to the empty page?

Ta

[DLMURL]http://www.tradeonlyplumbing.co.uk/pipe-fittings/copper-pipe-fittings/brass-fittings/brass-drain-of-cocks.html[/DLMURL]

 

[Ray Stafford]

Well done Ray I will order from the site but I still like speaking to Ian for my orders

Our aim is to speak to every customer twice per order Steve - once to confirm shipment and offer the chance at last minute additions, and the other to confirm receipt. Obviously if this starts to bug people, or they would rather not get calls, then we will flag this, but we prefer the human contact if possible. And when we ship a thousand quid's worth of stuff to someone, its got to be worth a 10p phone call to make sure it got their safely.

Ray

 

[Ray Stafford]

[DLMURL="http://www.tradeonlyplumbing.co.uk/pipe-fittings/copper-pipe-fittings/brass-fittings/brass-drain-of-cocks.html"]Brass Drain Of Cocks - Brass Fittings - Copper Pipe & Fittings - Pipe & Fittings | Trade Only Plumbing & Heating Supplies[/DLMURL]

Thanks Chris. I think thats another of our spelling mistakes. It shouldn't be "drain of cock" it should be "drain off cock"

Will fix tomorrow.

 

[Riley]

I'll try and fix you manually Matt, but my admin console is not working, so we may have broken it!

Ray

Ha ha. Teething problems. As you say though well worth sorting it on here first. Looks a very tidy site

 

[Ray Stafford]

Ha ha. Teething problems. As you say though well worth sorting it on here first. Looks a very tidy site

I *think* you are sorted Matt.

My admin panel wasn't broken, just very slow running from home.

 

[Ray Stafford]

Ha ha. Teething problems. As you say though well worth sorting it on here first.

Which was why we originally sponsored the site. Four thousand, two hundred and fourteen posts ago. tee hee

 

[Killy Bing]

Doesn't recognise my email.

it's a @msn.com

will use the third option

 

[Riley]

I *think* you are sorted Matt.

My admin panel wasn't broken, just very slow running from home.

I'm in mate thanks I'll try and break it for research purposes. :smile:

 

[Ray Stafford]

Doesn't recognise my email.

it's a @msn.com

will use the third option

hmmmm. We do have an @msn email address registered on your account.

Did you get the postcode right? As a security check, it also cross checks the postcode of the billing address.

 

[Killy Bing]

And im in

 

[Ray Stafford]

If someone called Gay has recently registered, don't forget to PM me the email address that you registered and I will authorise it immediately.

 

[Killy Bing]

Loving this. Finally no guessing on quotes!!

would quite like an option to see inc vat and excluding vat on items if possible at somepoint ray

 

[Ray Stafford]

Loving this. Finally no guessing on quotes!!

would quite like an option to see inc vat and excluding vat on items if possible at somepoint ray

Its something we are considering for version 2.

It seems a bit silly when you are using a £500 device to access a £30,000 website that you have to use a £3 calculator to work out the vat.

 

[Riley]

Really really impressed ray.

Need an option for biscuits/choccies etc :wink:

the he logging out on random pages bit has been mentioned hasn't it

 

[IDCHAPPY]

Looks good buddy, I'm sizing up an ideal system boiler at the minute

 

[Killy Bing]

Tut tut.

missing out the talon pipe cover accessories.....


was about to order that because im lazy...

 

[smtplumbing]

Ray I dont mind the calls Ian call me about the shipment delivery and I glad as I always add more to the order lol