You should bear in mind though that you should mitigate your losses.
So if they bought a boiler and it can be re-used and you go and buy a brand new boiler the court may question why you did not re-use the original boiler (if it was still usebale). They may then decide to reduce any award by the difference.
I appreciate you probably don't trust using a boielr they have bodged - but you need to be able to argue it - and it depends on what the court thinks on the day.
I understand they bought the wrong boiler initally but you accepted the change.
I should add I am not a plumber but I do have experience of civil law/consumer rights legislation.
Also I don't actually know whether the original boiler was ruined of course.
I have never actually accepted the boiler from them , the boiler I ordered was totally different with a different warranty , they tried to scare me into saying that the alpha was far superior, I agreed to consider it but insisted I would only accept if the could confirm in black and white that they would give me a 7 year manufactures warranty .
the boiler I have quotes for was never delivered .
to this day they have still not provided me with this and they can't either . They were offering a 7 year warranty through the company and not the manufacturer , I explained this was not acceptable as if the company goes bust in a year or two then their 7year warranty is usless .
i offered to purchase all parts from them origonal boiler and they walk away from any fitting work and they also refused this . They want and expect a full payment of just under ÂŁ3000 for the work they done .
ive decided now that every penny of my hard earned cash will go to a local fitter ,a hardworking someone who appreciates values , honesty and who deserves it .
Sfs don't deserve a penny from the work they carried out , the dishonesty , lies , thievery, ineptness, shabby work ,awful customer services to name a few , not a penny will go to them and I will gladly go through court if I need to .
I have all info , quotes , documents , emails , phone logs , calls, voice recordings , photos , recordings of them admitting they are in the wrong . And I guess I will just have to ride this one out .
i have considered contacting watchdog or other program's but I thought they would have handled it better , I might still go down this route , it should make for good viewing .