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They have cracked the strap on boss by the looks of it need to replace it with new not just keep covering it up with silicone
 
i would suggest you take doodlebug up on his offer and send him the job number so he can raise concerns on your behalf . Am sure when he sees the pictures he will be disappointed in the quality but he will get someone on it for you.

kind offer doodlebug
 
hi doodlebug the job number is 43918010 work done on the 12,10 and 13,10,2012,thks for your help ,pete
 
if you have no joy come back and let me know we cover that area and i have a lad in mansfield that will come down. but i would imagine doodlebug will sort you out
 
Fair play to Bod and Doodlebug for there efforts to help. I hope you get it sorted.
I admire Doodlebug for the way he defends his employer but definatly time to move on from this one. (However fun it has been) ;-)
 
on the 11 of last month we had new boiler fitted by british gas all worked well for a month,the fitter put the condensation pipe into the wc waste pipe
and filled it with filler we didnot no this till we emptyed the bath one night and had water leaking down the wall from the joint call british gas back out to do repair it took them 7days to come out to do repair ,they put more filler on the joint and its still leaking,had a new fitter out and he has put a advice notice on the boiler saying the flue is not angled back correctly,but my pipe is still leaking ,any one no what i can do about this british gas dontwant to no,

Make a complaint to British Gas Customer Services giving them 28 days to correct matters - details here:-

HomeCare® Complaints Process - British Gas

If they don't respond to your satisfaction within the 28 days, then put a complaint in to:-

Financial Ombudsman Service

Put the relevant job numbers in the heading of the complaint, and some photographs of the problem.

Include the same for the Ombudsman, plus copies of any other relevant paper work, job sheets, invoice, etc.
 
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