Over 3 mins to get hot water in kitchen - is this normal?

[Riley]

Hi Riley - I see, shall I redo the test but turn on the water at full blast? I need to get the bucket first.

How open did you have the taps?

 

[LCV]

Why do you think it's causing an issue ?? Were you given the option to upgrade your mains if necessary The correct operation of an unvented cylinder is very dependent on the flow and pressure of water. Do you know where your stopcock is if so take a photo of it to include the pipe entering and exiting it

I thought perhaps the delay could be caused by cold water having to travel from the mains to the boiler and then back to the kitchen. Whereas when the boiler was in the kitchen it was pretty close to the mains.

 

[LCV]

Over half way. I have a Franke swan tape with a water filter.

 

[LCV]

Sorry I don't know what a stopcock looks like. I need to google this. Is it normally under the sink or by the cylinder?

 

[Riley]

You no longer have a Combi boiler you now have a store of hot water in the hot water cylinder. Which is heated by your boiler. For the kids during the day as you use hot water obviously this is replaced by cold water going into the cylinder Depending on your heating/ Hot water settings The boiler will sporadically turn on and bring the water in the cylinder back up to temperature during the day. With the greatest of respect it doesn't sound like you've had your system explained to you as you don't understand how the system components work which other

 

[Riley]

Over half way. I have a Franke swan tape with a water filter.

Are you pulling through just hot water or a mix of hot and cold

 

[Riley]

Sorry I don't know what a stopcock looks like. I need to google this. Is it normally under the sink or by the cylinder?

You really really really need to speak to the builder/plumber and have these things explained to you. What are you supposed to do in the event of an emergency and you need to turn the water off. If as you say the mains water enters your property through the front of the house it is likely that there will be a brass tap or a lever valve. If you know where the mains enters the property then it should be there

 

[Riley]

 

[LCV]

It is embarrassing how little I know. TBH I would prefer my husband dealt with this but he is worse than me.
The plumber used by the builder doesn't speak great English so we don't really understand what he is saying.
Here is a picture of the cupboard under my sink. I can't see anything that looks like that image you sent Riley. I need to open the panel which houses the sprinkler maybe it is in there. We had to have a water sprinkler fitted to meet building regs.

 

[Riley]

I'm sorry but that doesn't show us anything. A photo near the hot water cylinder might show it