I
IDCHAPPY
There's a lot of truly nice people out there that are grateful for our help and assistance and for us it's extremely rewarding to help these folk, there are a fair amount of snakes though unfortunately...
Discuss When Customer Says You're Too Expensive in the Plumbing Jobs | The Job-board area at PlumbersForums.net
should have been in the arms croppie
WOW! Appreciate and understand the views expressed here about not dropping your prices or being asked to haggle in order to get the work but I'm shocked at the general attitude revealed in these posts towards your customers. Not all of us are tight devils looking for someone to work for slave wages .... but it seems, judging from this thread, that there exists in the plumbing world a widely held pre-conceived notion that the customer is in some way mentally deficient, naturally deceitful and an overall thoroughly bad lot. Heart warming!
Thanks for the 'heads up', I'll now treat all future contacts with the plumbing fraternity with a great deal more suspicion than has been my practice up to now.
We have something similar
when they rings and ask us to lower our price as they've had a cheaper quote , I say yea course no problem where would you like me to save the cost
on materials or the quality of our work.
ooo no I want them as per your quote
well you have our price then
id say 80-90% go with us
When the ask me to drop price I reply - where would you like me to save the cost on the quality of the materials I use or the quality of or workmanship ?
Cue the tumbleweed
WOW! Appreciate and understand the views expressed here about not dropping your prices or being asked to haggle in order to get the work but I'm shocked at the general attitude revealed in these posts towards your customers. Not all of us are tight devils looking for someone to work for slave wages .... but it seems, judging from this thread, that there exists in the plumbing world a widely held pre-conceived notion that the customer is in some way mentally deficient, naturally deceitful and an overall thoroughly bad lot. Heart warming!
Thanks for the 'heads up', I'll now treat all future contacts with the plumbing fraternity with a great deal more suspicion than has been my practice up to now.
Customers are a pain in the backside!! It was an all in price, 6 x labour at ÂŁ200 = ÂŁ1200. Not hard. Not days, not minutes, labour. I said that this also included sourcing materials, guarantee, collecting materials, registering boiler, 2 visits prior to arriving and they said no!! They ain't gonna pay it!! Surely if you agree the price, you pay the price? Correct me if I am wrong??
Customers are a pain in the backside!! It was an all in price, 6 x labour at ÂŁ200 = ÂŁ1200. Not hard. Not days, not minutes, labour. I said that this also included sourcing materials, guarantee, collecting materials, registering boiler, 2 visits prior to arriving and they said no!! They ain't gonna pay it!! Surely if you agree the price, you pay the price? Correct me if I am wrong??
WOW! Appreciate and understand the views expressed here about not dropping your prices or being asked to haggle in order to get the work but I'm shocked at the general attitude revealed in these posts towards your customers. Not all of us are tight devils looking for someone to work for slave wages .... but it seems, judging from this thread, that there exists in the plumbing world a widely held pre-conceived notion that the customer is in some way mentally deficient, naturally deceitful and an overall thoroughly bad lot. Heart warming!
Thanks for the 'heads up', I'll now treat all future contacts with the plumbing fraternity with a great deal more suspicion than has been my practice up to now.
You have got way too much time on your hands, why happens if somebody changes there guarantee?
I quote 20-30 jobs per month if I was to quote that then I would spend all day quoting. I am a plumber because I enjoy plumbing not doing paper work all day.
tbh it is my mrs who puts x 6 on there as I told her it was 5 days and to book 6 as you never know what you will find. She likes to put something on there so she knows exactly how many days to book in when they go ahead.
But my point is that nowhere on the quote does it say days, so why would anybody assume that it was days?
Reply to When Customer Says You're Too Expensive in the Plumbing Jobs | The Job-board area at PlumbersForums.net
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