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10 month wait to replace? Eek!
Maybe they have a planned lead replacement in your area and they are putting off your request until then?
As mentioned above, I thought the turn around for sorting out their external tap was a matter of days, not months.
Infact, just Googled it and Thames water have a 5 day target to repair external stop taps.
Maybe they have a planned lead replacement in your area and they are putting off your request until then?
As mentioned above, I thought the turn around for sorting out their external tap was a matter of days, not months.
Infact, just Googled it and Thames water have a 5 day target to repair external stop taps.