Well, instead of letting me source the cylinder, the customer decided to go out and purchase a Telford Tempest solar cylinder. I've never fitted a Telford cylinder before (and never will again) On commencing installation, I found that the coil was obstructing the immersion heater when I tried to insert it.
The customer called Telford and a replacement was going to be sent out in 2 days.
The factory rang to say it was going to take longer as the second cylinder had failed its factory inspection.
3 days later the third cylinder was delivered to site and I started to install it . Firstly I connected up the pressure reducing kit, expansion vessel and water in/out and started to fill it up. There was an air hissing and water started pouring out of a seam. It was supposed to be factory tested but obviously hadn't been.
Fortunately I had a wet and dry vac to hand and fortunately again the cylinder was in a concrete floored utility room. The sponge foam insulation jacket became fully saturated with water so that even when the cylinder had been drained it was immensely heavy and awkward to move. We stood it in the customers garage and water continued to ooze out of the casing for the next couple of days.
Needless to say the customer wasn't going to try and ask for a fourth cylinder so asked for their money back in the end and told me to get one from my usual supplier ("I told you so" sprung to mind and I tried hard not to have a smug grin). Turns out that even with my mark up, my cylinder cost them less than the one they bought.
What astounds me is that three times they had faulty equipment and twice it was received on site faulty. Three out of Three faulty! It's almost comical! Makes me wonder how these companies keep going. Fortunately there was plenty of other stuff to get on with so it hasn't really held me up too much.
The customer called Telford and a replacement was going to be sent out in 2 days.
The factory rang to say it was going to take longer as the second cylinder had failed its factory inspection.
3 days later the third cylinder was delivered to site and I started to install it . Firstly I connected up the pressure reducing kit, expansion vessel and water in/out and started to fill it up. There was an air hissing and water started pouring out of a seam. It was supposed to be factory tested but obviously hadn't been.
Fortunately I had a wet and dry vac to hand and fortunately again the cylinder was in a concrete floored utility room. The sponge foam insulation jacket became fully saturated with water so that even when the cylinder had been drained it was immensely heavy and awkward to move. We stood it in the customers garage and water continued to ooze out of the casing for the next couple of days.
Needless to say the customer wasn't going to try and ask for a fourth cylinder so asked for their money back in the end and told me to get one from my usual supplier ("I told you so" sprung to mind and I tried hard not to have a smug grin). Turns out that even with my mark up, my cylinder cost them less than the one they bought.
What astounds me is that three times they had faulty equipment and twice it was received on site faulty. Three out of Three faulty! It's almost comical! Makes me wonder how these companies keep going. Fortunately there was plenty of other stuff to get on with so it hasn't really held me up too much.
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