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Isn’t it supposed to spark tho ?
Yes you would have ignition on during pre purge cycle on that control box until a few seconds after flame is established. I think what he meant was that there was no ignition of the fuel? Might be wrong though. Either way I'd feel much happier if he managed to find someone to sort it for him. It could be a few things but whatever it is will need tools/equipment I doubt he has.