Problems with Gassafe site notification, not recognising GCN

[Anton]

Hi guys,
Anyone else had problems with this and is there a solution that doesn't involve an hour on the phone?
It's the Logic + and site says gcn not in database.
(apologies if this has been covered already, couldn't find any references)

 

[Scott_D]

Use the installer connect site through Ideal
Saves you paying gas safe as we'll.