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Yes they asked for the invoice he sent over. Which I forwarded over to them. Is that the correct thing to do?Have your insurance company requested his details?
Discuss Plumber has caused leaks throughout the house in the USA area at PlumbersForums.net
Yes they asked for the invoice he sent over. Which I forwarded over to them. Is that the correct thing to do?Have your insurance company requested his details?
Yes they asked for the invoice he sent over. Which I forwarded over to them. Is that the correct thing to do?
Thank you, I feel like a little grass. But as a business owner (him) he can't behave in this manner. You cant flood someone's house and cause leaks....then ask for payment as if all is fine. I can't believe the front he has. I'd be so embarrassed if I did this. Especially only being established on companies house for 3 months.Yep
If he calls again tell him it’s in the hands of the insurance and there In contact With his
Ok Reading1986 now is the time to sit back ...you have done all that is required..things are in hand with experts..leave them to it. As above my wife is a barrister of many years experience you must now leave it ...you have been wronged but never let it take over..she knows these things. chkingThank you, I feel like a little grass. But as a business owner (him) he can't behave in this manner. You cant flood someone's house and cause leaks....then ask for payment as if all is fine. I can't believe the front he has. I'd be so embarrassed if I did this. Especially only being established on companies house for 3 months.
So I'm insurance company called him and all is currently going through. I do believe my insurance company will try to recover the costs once the insurance claim has gone through. He messaged me today to ask for payment again. He told me that my insurance company told me to pay him. Called the insurance company to check this out it's completely untrue. All they was to ascertain whether is was the person that worked on the system that shortly then leaked. So I called the plumber and said very politely that this is untrue and the lose adjuster was simply gathering information regarding the claim. He then said when are you paying me. I said at the moment until the claim is fully resolved and I have got my £380 back. Then I will pay your invoice in full. I also ask if this invoice was for one days labour which I said it was. Then I politely said but you only did 4 hours. He then said ok give me £180 cash today. This guy is literally unbelievable. So by the fact he went out from £270 to £180 he knows he's done wrong and accepted that he only did 4 hours. All I did was mentioned is real working time on my house and he dropped it straight away. He then said can I have the £180 today I said once the insurance has fully paid and I have recovered by loses i.e excess. Really don't no what do here. Do I inform my insurance company about him directly as up to now only the lose adjuster who is a separate company is aware of who he and his company are?Ok Reading1986 now is the time to sit back ...you have done all that is required..things are in hand with experts..leave them to it. As above my wife is a barrister of many years experience you must now leave it ...you have been wronged but never let it take over..she knows these things. chking
Regarding the multiple insurance claims, it's been put down as only 1 claim which is the correct thing. They should never have suggested that it would be multiple claims until they had all the facts. After they reviewed the claim they have confirmed one claim.I get the feeling you are being 'ridden' by the insurance company - 5 claims and 5 excesses - on 1 property and one heating system.
No Judge would accept that in Court - You would need an individual insurance policy on every room of your house for that to take effect.
The Plumber: - all correspondence to be via email from now on.
Get him to email you a detailed 'scope of works' on the invoice.
If it is a Regulation that the filling loop is to be disconnected from the heating system then question him after the detailed invoice has been sent through.
If the detailed invoice doesn't satisfy you, keep questioning him until there is something that he admits to that doesn't comply with the Regulations and you will have him.
Try to get him to accept you original offer of 50% and put it against the Insurance Claim - due to being under duress.
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