Plumber has caused leaks throughout the house

[ShaunCorbs]

Seems like a good idea. I've gone through my house insurance who have said once the house is sorted they will seek the money back through his insurance company

exactly but it’s cost you your excess so that’s his payment else you will be out the full amount your already down £130

 

[Reading1986]

exactly but it’s cost you your excess so that’s his payment else you will be out the full amount your already down £130

Exactly fully agree I'm already out of pocket

 

[Darren Jackson]

Ok! He is definitely at fault here and his incompetence has caused your flooding.
1st of all you never ever leave a filling loop attached it is against regulations. It has always to be disconnected and capped to ensure let by doesn't happen and also to enable backflow protection to stop the mains drinking water becoming contaminated.
2ndly he's has not put any caps onto the TRV's when he has removed the radiators. Any plumber worth his salt knows it is the same as leaving an open end if they are not capped. It only takes a slight drop in room temperature and hey Presto, they open up and dump water everywhere. A big no no and your lucky to get away without capping a TRV in the middle of summer let alone in winter when you've got zero chance of it staying shut.
And 3rd he has left bleed valves open and once again this smacks of incompetence.
You need to point out to him that you intend to seek compensation from him and do not pay him another penny. Do not feel sorry for him this is all his own fault and take this further he sounds like a cowboy to me.

 

[Reading1986]

Ok! He is definitely at fault here and his incompetence has caused your flooding.
1st of all you never ever leave a filling loop attached it is against regulations. It has always to be disconnected and capped to ensure let by doesn't happen and also to enable backflow protection to stop the mains drinking water becoming contaminated.
2ndly he's has not put any caps onto the TRV's when he has removed the radiators. Any plumber worth his salt knows it is the same as leaving an open end if they are not capped. It only takes a slight drop in room temperature and hey Presto, they open up and dump water everywhere. A big no no and your lucky to get away without capping a TRV in the middle of summer let alone in winter when you've got zero chance of it staying shut.
And 3rd he has left bleed valves open and once again this smacks of incompetence.
You need to point out to him that you intend to seek compensation from him and do not pay him another penny. Do not feel sorry for him this is all his own fault and take this further he sounds like a cowboy to me.

Thank you Darren for you very detailed reply. And to all the replies I've had on here. I'm glad I've posted on here, didn't know whether I'd get completely shot down on. I've got some really consistent replies. Which is great. Thank you again

 

[Stigster]

Thank you Darren for you very detailed reply. And to all the replies I've had on here. I'm glad I've posted on here, didn't know whether I'd get completely shot down on. I've got some really consistent replies. Which is great. Thank you again

As has been properly pointed out here, there have been easily identifiable and preventable mistakes made by the plumber.

Just to recap -

He left the filling loop hose connected.

He left the bleed valves on the rads open.

He didn't cap off the radiator valves which is no different to leaving open ends. It doesn't matter they have valves, you still blank off a valve wherever you have one with one side not connected to anything. The only exception to that would be the old Type-B drain cock with the hose connection on but that's not what leaked in your house.

 

[Reading1986]

As has been properly pointed out here, there have been easily identifiable and preventable mistakes made by the plumber.

Just to recap -

He left the filling loop hose connected.

He left the bleed valves on the rads open.

He didn't cap off the radiator valves which is no different to leaving open ends. It doesn't matter they have valves, you still blank off a valve wherever you have one with one side not connected to anything. The only exception to that would be the old Type-B drain cock with the hose connection on but that's not what leaked in your house.

Thank you very much Stigster, this all points out that he didn't make the correct precautions, especially as we was leaving the house like that to come back the next day

 

[SimonG]

House unoccupied?

Let's look at it slightly differently.

Plumber goes in, drains down (did he drain the system or just the roads he took off?).
Let's say he drained down.
Took of x number of rads, didn't cap valves as system drained.
Yes filling loop still attached, yet who can say that they don't see this more than 95% of the time. Plus is it a separate filling loop or built into boiler like a worcester?

Third party working in property, ooh it's a bit nippy in here, I will shot the heating on. Oops, no pressure, never mind it's just like mine at home, I'll stick some water in it.

Splash.

Just trying to play devils advocate and always 2 sides to a story.

 

[Reading1986]

House unoccupied?

Let's look at it slightly differently.

Plumber goes in, drains down (did he drain the system or just the roads he took off?).
Let's say he drained down.
Took of x number of rads, didn't cap valves as system drained.
Yes filling loop still attached, yet who can say that they don't see this more than 95% of the time. Plus is it a separate filling loop or built into boiler like a worcester?

Third party working in property, ooh it's a bit nippy in here, I will shot the heating on. Oops, no pressure, never mind it's just like mine at home, I'll stick some water in it.

Splash.

Just trying to play devils advocate and always 2 sides to a story.

The house isn't unoccupied, I wasnt due to stay there that night any way

The filling loop is a separate one not built-in to the boiler. The filling is just above the cylinder.
No else touched the heating system apart from him. Yes I had the kitchen tillers in but they left at 4pm and the plumber came back just after they had left ( second visit) for the first reported leak.

 

[Gasmk1]

No else touched the heating system apart from him. Yes I had the kitchen tillers in but they left at 4pm and the plumber came back just after they had left ( second visit) for the first reported leak. not saying not his fault but could tilers have tried to fill it as they wanted a bit of heat.

 

[Reading1986]

No else touched the heating system apart from him. Yes I had the kitchen tillers in but they left at 4pm and the plumber came back just after they had left ( second visit) for the first reported leak. not saying not his fault but could tilers have tried to fill it as they wanted a bit of heat.

No not a all as I have nest and all the heating electrics we're off. But surely he should have capped trv ends and capped the filling loop. When he came back at 4pm and he was the only one on the house surely then he should of realized the issues. And then definitely capped off to ensure no further leaking?