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How would I go about getting a report done and how much will this cost? Also if I went down the small claims court route, how long would it take to sort out?
 
Anything legal can take time. Make an appointment with a lawyer to discuss your options, their first meeting is free. A report can be done by any other firm that is independent of the original contractor. Phone a few firms and ask them for quotes, or get someone on the forum.
 
I think and don't quote me on this that it's the local authority buildings inspector BUT not 100% on this as I have Never had issues like these cowboys.....
 
I don't think I'd ever advertise my services on one of those so-called trade sites. Some may disagree but those places are were I'd check for who not to use. I've seen a few (dodgy to say the least) people I know advertising on there and they have great reviews which look suspiciously like they've been written by themselves.

Word of mouth is always the best advice, or if you see a friend or neighbours bathroom which you are particularly impressed with - then ask who did it.

Hope you get this mess sorted soon though, a good plumber can be hard to find but it's worth the time and effort to track one down.
 
Here is my advice and it is a bit brutally honest (just in from a night out sorry)
Forget the legal route. Who will be your expert independant plumber when you don't know a good plumber from a bad? Some other check a trade trusted numpty? Will he be willing to stand in court and give his opinion which could be shot down? Any tradesman could walk onto the most perfect job and pick faults if they really look and choose to do it and get involved in a legal wrangle that will turn out one side against another (your bathroom guy will defend himself if it comes to it).
Would i do it and get involved? No. I ain't getting paid for the inconvenience and my time is my livelihood.
Go the legal way and you will still be sitting there a year later with an abortion of a bathroom.You might get a result in the end (you do deserve one) but it will cost you more stress than money.
Building control wouldn't know a good job if it kicked them on the derrière so forget that route too. More money and stress for no result.
Cut your losses and learn fron your experience. Get a local WELL ESTABLISHED company on word of mouth (you will find one if you ask around) to sort it out and move on.

Unfortunately people no longer know their local tradesmen and think the internet is a great place to find someone. It is not! These internet rated whoever companies are there to make CASH.
While there are a few really good tradesmen using these sites because the economic times mean they struggle for work the MAJORITY are garbage.
It is no more than a lucky dip.

Btw never pay in full for things until you are happy with the result.

I really do sympathise. I hate bad workmanship.
I hope you get it sorted for a reasonable cost.
 
I have to say people ask me why I am not on 'trusted tradesmen' site, I tell them that reviews are easily written by friends and the sites charge the trademen for listings (and in some cases leads as well!)

I wouldn't trust them to wipe their own noses let alone find you a good tradesmen!

The job is beyond shocking. It looks like the work of someone who really does not have a clue . . . . . Are you sure this guy is actually a plumber? It looks like a job by 'Bodge the Builder' to me.

It is true that pursuing this legally will be a headache for you. I always tell people to get local 'one man band' tradesmen specialised in their specific field.

If you need electrics or tiling done then get a dedicated electrican in - this way I think you can avoid the bodge job artist who invariably offer to do all of the work for you.
 
The pipes have been plastered over, how can the pipes be extended? Do the pipes have to be extended first before a fixing kit could be used?
 
The pipes have been plastered over, how can the pipes be extended? Do the pipes have to be extended first before a fixing kit could be used?
Yes they do. Take my advice I gave earlier and rip it out and redo it properly this time. If you don't you might regret not doing so.
 
The ideal person to do an assessment and a report would be a buildings surveyor, but you might be throwing good money after bad.

Firstly, do you have any evidence at all, e.g. an invoice or a receipt, that this tradesman did the work for you?

Secondly, while it is very understandable that you have lost confidence in him, if you don't give him the opportunity to put things right that is going to work against your chances of winning a claim against him.

As suggested, the first thing to do is to take some decent quality photographs of the problems, and get three written estimates for putting things right.

Then I suggest you send him a Recorded Delivery letter telling him why you are unhappy with his work, and relate your comments to enclosed photographs of the problems. Say that you have had the work assessed and quoted on by three other tradesmen, and that the mean cost (the middle estimate) to put things right is: £***.00. Point out that the estimates (not quotes) are based on what can be seen to be wrong, and do not cover any work that might come to light once remedial work is underway. Ask for a reply in writing within 28 days, and add that if the matter cannot be resolved satisfactorily you will consider making a claim against him in the County Court (if small claims track the claim will need to be no more than £5000).

Then see what kind of reply you get, if any.

If he defends his work then at least you will have some written evidence that he has done work for you. He may want to come and inspect the work himself, which you will need to allow him to do.

If he offers to put things right, then maybe you can convince him that you want any remedial work done by someone other than the original person who has made a hash the first time round. Perhaps he has other people working for him who could do a good job, or he might want to sub it out. Or he might agree to make a refund, in full, or in part.

If you can't agree, then you have the option of registering a claim against him in the small claims court, which you can do on line, you don't need a solicitor - you can use a solicitor if you want to, but legal costs are not usually awarded in the SCC because the idea is based on DIY presentation of your case to get justice as cheaply as possible.

If you go to the Court website you can look up the fees, which depend on the size of your claim.

You can serve the notice of proceedings yourself, or the court will post them to him.

How long will it take to get to court - hard to say as it depends on how busy they are, say three months at a guess.

Give him 14 days notice of your intention to register your claim in the CC, because you might find that he has second thoughts during that period around settling the matter out of court.

If it gets to court, then just turn up with your Invoice/Receipt from him, your photographs, estimates to put things right, and explain your case to the Judge. The job quite obviously looks a bodge, and that will go in your favour.

If this guy ignores your letters to him, and you have no evidence to show that he did the work and charged you for it, then to be honest, I wouldn't bother trying to recover anything in the Court.

If you do have an Invoice/ receipt from him, and he doesn't show at court and tries to ignore the proceedings, then the likelihood is that you will get judgement in your favour.

If you have legal cover on your house insurance, use it to get advice, and representation, if it gets that far.
 
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