new washing machine, unable to attach waste pipe

[Gasmk1]

View: https://www.youtube.com/watch?v=8CO3NH4CdKI

 

[Deleted member 99918]

yes the video shows what is supposed to happen.
this flex pipe will not fit over the plastic fitting.
the fitting is 23.5mm and the pipe is 21mm.

the old washing machine pipe was attached to the fitting and was simply pulled out at the point of removal.

 

[rpm]

What size is the fitting after it steps up?
What make & model is the washing machine, did you buy it here in the uk?

 

[Deleted member 99918]

Electra W1244CF2W 6Kg Washing Machine with 1200 rpm - yes bought in UK
i don't know what size the fitting is after it steps up.

all i know is that when attempts have been made to fit the pipe on to the fitting it is too big as you can see it malforming the inside of the pipe as it attempts to fit into it.

the old washing machine didn't have a jubilee clip or anything to hold it in place, it was simply the hose attached to the fitting and it was secure.

 

[rpm]

Well if you are 100% certain the hose wont even fit over the first section on the stepped fitting then I can only suggest 2 things.
Read the manual or call a plumber.

 

[Deleted member 99918]

well ok, the manual says fit the pipe to the connector, so RTFM isn't exactly appropriate here (i wouldn't have came here otherwise).

and getting a plumber out? so which plumbers are coming out to house visits in the current circumstances for non emergency jobs? the reason AO (where it was bought from) didn't install is because they are only delivering to the door and not doing any installations at all.
[automerge]1586612259[/automerge]

Well if you are 100% certain the hose wont even fit over the first section on the stepped fitting then I can only suggest 2 things.
Read the manual or call a plumber.

i didn't say the house won't fit over the first section, i said it doesn't fit in the "inside" part, so it is not secure in any way.
the previous machine was fitted over the fitting using pressure only - there was NO jubliee clip or anything to keep it in place.

therefore the conclusion must be that the old washing machine pipe must have been a larger diameter than the new one.

 

[Gasmk1]

you need to cut the first part off then use the larger part as the video instructs

 

[Deleted member 99918]

so do washing machines not have a standard sized waste pipe then?
is the assumption that the old machine pipe was a different size to the new one?

however, as i have no jubliee clips (or anything similar) it's unlikely i'll be able to secure it anyway (as per the video).

 

[rpm]

well ok, the manual says fit the pipe to the connector, so RTFM isn't exactly appropriate here (i wouldn't have came here otherwise).

and getting a plumber out? so which plumbers are coming out to house visits in the current circumstances for non emergency jobs? the reason AO (where it was bought from) didn't install is because they are only delivering to the door and not doing any installations at all.

No

well ok, the manual says fit the pipe to the connector, so RTFM isn't exactly appropriate here (i wouldn't have came here otherwise).

and getting a plumber out? so which plumbers are coming out to house visits in the current circumstances for non emergency jobs? the reason AO (where it was bought from) didn't install is because they are only delivering to the door and not doing any installations at all.
[automerge]1586612259[/automerge]


i didn't say the house won't fit over the first section, i said it doesn't fit in the "inside" part, so it is not secure in any way.
the previous machine was fitted over the fitting using pressure only - there was NO jubliee clip or anything to keep it in place.

No need to throw the toys out of the pram, we have tried to help you.
IT ISN`T MEANT TO GO INSIDE THE RIBBED PLASTIC PIPE just the first 30mm of rubber as shown in the video.

 

[Gasmk1]

so do washing machines not have a standard sized waste pipe then?
is the assumption that the old machine pipe was a different size to the new one?

however, as i have no jubliee clips (or anything similar) it's unlikely i'll be able to secure it anyway (as per the video).

you can get a clip online or from hardware shop Screwfix b&q tool station cut the first bit of it should be quite a snug fit the jubilee clip is to keep it secret as the pump from the machine is quite powerful and if there is back pressure could blow off and reckon the cupboard
[automerge]1586612917[/automerge]

so do washing machines not have a standard sized waste pipe then?
is the assumption that the old machine pipe was a different size to the new one?

however, as i have no jubliee clips (or anything similar) it's unlikely i'll be able to secure it anyway (as per the video).

yes other the larger or smaller the smaller end bit is possibly dishwasher size