Wow wish I never bothered with BPS. What a joke, I ordered Monday for next day delivery as I needed some triple ladders for Thursday. Nothing turned up Tuesday, had a message Wednesday saying they will be delivered before 6pm, nothing arrived, not even a slip through the letter box. So this morning i called BPS, they didn't really want to know and gave me DX couriers number.......30 times I tried to call them with no answer. Got another text message from DX couriers saying they will be delivered today before 6pm......nothing again!
I tried a different DX couriers number and got through to another office and the girl didn't want to know and told me to keep trying to get hold of them on the other number but she told there busy as there's only 2 people answering the 5 phones!
Asking for a refund tomorrow morning and going to Toolstation. Complete waste of time company.