In the real world Mrs Noheat wants it fixed.
She rings you for a price. You say sure a new A rated pump that will save you 20p a week on your leccie, supplied and fitted for £200
She rings the next guy who says no probs i'll fit you a pump (any pump, myson, screwfix shyte) for £150.
She takes the £150 offer and he got the job and made about £50 more than you would have at your £200 asking price. Her heating is working and she couldn't care less about 20p a week and if it breaks down again 2 years later such is life.
That is the reality i'm afraid, no matter what some bureaucrat says must be done to save the planet if indeed it really needs saving.
Devils advocate :smile: