British Gas UP2 Dual Programmer issues

[Nasreen Cullen]

Hi

I recently moved into a new house that has a UP2 dual programmer.
Whilst we seem to have no issues with hot water, I cant get the central heating timer to work and the on function seems to work sporadically.

Any "a dummies guide to.." type help would be greatly appreciated.


Thanks

Nasreen

 

[Carlos_UK]

Hi Nasreen,

I have this exact same timer!

Please can you describe exactly what the problem is?

 

[nasreen77]

None of our radiators heat up on the timer - I went through the settings today and despite getting a green light to show it was "on" there was no heat.
I currently have the programmer set to "on" which has worked once or twice before, but right now no heat.
Hot water is fine - its set to once - i believe and the boiler itself whilst old is working.

I did recently turn the boiler thermostat down to 2 from 3 (not sure if that would cause an issue) but all else seems ok.

 

[Carlos_UK]

If you have heating on only does the boiler fire up?

Have you bled all the radiators?

 

[EssexMiles]

Do you have a thermostat one a wall somewhere, usually in the hall way. If so is the temperature set at around 20.

 

[nasreen77]

Havent bled the radiators - that was on the list if a possible solution.
Havent tested with water off - tbh scared to incase water doesnt come back on, but I will try it.

And no, cant see a thermostat - I dont think there is one. There is a heat "selector" on the tank in the airing cupboard but it doesnt look like a typical thermostat.