M
Mbear
End of the day they are the biggest gas company in the country who come with a fiull package . Most of the public think they are the bee's knee's and alot of engineers /installers who have left them quote former bg engineer on the vans.My own personal opinion is you will always get some ropey fitters/engineers in any company .On another note i personally have yet to come across a gas engineer who is a quality installer .
On the flip side, engineers who only install couldn't fix a broken wire if u gave them instructions.
"Eh I don't know how to fix ur boiler, I only install them."
This kinda statement wouldn't inspire confidence in me if I were a customer