C
chrispalmer
Firstly great site!!
I am a 45 year old time served mechanical engineer, I am self employed as a plumber( bathrooms and kitchens)/plasterer/tiler( wet rooms )/welder/mechanic/etc.
THIS IS MY FIRST POST, SO HERE GOES!!
My parents boiler is an Ideal HE24, was fitted with a grant in 2007, been nothing but trouble, leaks everywhere numerous new parts fitted, last job was the new orange PCB in Jan 2009 and its not working again!!!
Ran out of warranty while my mum is in hospital, overlooked by parents, so trying to sort myself whilst in the process of complaining to Heatserve.
Apparently Dad was having a bath running hot water when boiler failed and rang me.
Firstly, no water pressure ....added water to 1.5 bar...still nothing
no lights on user control panel totally blank..... 240V at the switch, fuse has not blown on the 3rd orange PCB ( 18mths old )
suspect it could have overheated due to no water pressure?? could the overheat thermostat be cooked or sticking, faulty fan or simply the PCB, could also be the control panel itself ?
We are waiting for an engineer from the grant people which can take 21 days to assess whether Heatserve will have to cough up, 2 leaks they should have fixed are still leaking, one is a drain tap which should have been replace and wasn't.
The cupbord is totally rotten as are the floor boards and ceiling due to the leak.
MY DAD HAS NO BOILER WHATSOEVER UNLESS HE PAYS FOR A CORGI ENGINEER, wrong when Heatserve are to blame
Some genuine advice would really help, so far this site looks the best so will wait for anyone to get back to me.
Regards to all Chris Palmer.
I am a 45 year old time served mechanical engineer, I am self employed as a plumber( bathrooms and kitchens)/plasterer/tiler( wet rooms )/welder/mechanic/etc.
THIS IS MY FIRST POST, SO HERE GOES!!
My parents boiler is an Ideal HE24, was fitted with a grant in 2007, been nothing but trouble, leaks everywhere numerous new parts fitted, last job was the new orange PCB in Jan 2009 and its not working again!!!
Ran out of warranty while my mum is in hospital, overlooked by parents, so trying to sort myself whilst in the process of complaining to Heatserve.
Apparently Dad was having a bath running hot water when boiler failed and rang me.
Firstly, no water pressure ....added water to 1.5 bar...still nothing
no lights on user control panel totally blank..... 240V at the switch, fuse has not blown on the 3rd orange PCB ( 18mths old )
suspect it could have overheated due to no water pressure?? could the overheat thermostat be cooked or sticking, faulty fan or simply the PCB, could also be the control panel itself ?
We are waiting for an engineer from the grant people which can take 21 days to assess whether Heatserve will have to cough up, 2 leaks they should have fixed are still leaking, one is a drain tap which should have been replace and wasn't.
The cupbord is totally rotten as are the floor boards and ceiling due to the leak.
MY DAD HAS NO BOILER WHATSOEVER UNLESS HE PAYS FOR A CORGI ENGINEER, wrong when Heatserve are to blame
Some genuine advice would really help, so far this site looks the best so will wait for anyone to get back to me.
Regards to all Chris Palmer.