Worst job ever...

[Rickster123]

No just stay calm, get paid because you will get paid and move on. They can't argue with the facts. Unfortunately the world is full of *****.

 

[gasmanrob]

Makes me wonder though do you recon any of us has had one of our customers come on to the forum to get advise? Then try and bamboozle us the next day

 

[LPC]

He sent me a fairly amicable reply to the email so hopefully it can get sorted. I'm pretty stressed about it all to be fair, it's 5k i'm owed which I can't afford to lose. Most annoying thing is the jobs been done really good, nothing there i'm worried about at all. Think i'll ring the Vaillant rep regardless tomorrow and just get the cogs moving on it in case it moves any further.

Mr. Plumber/bathroom fitter will get his dues don't worry about that. I don't forgive or forget people who try and **** me over and he'll be hearing from me in one way or another.

 

[Ch4 plumbing]

I would strongly advise you sort the customer and your payment out first and once that's done have a word with the guy after, the money is much more important then him!

 

[Rickster123]

He sent me a fairly amicable reply to the email so hopefully it can get sorted. I'm pretty stressed about it all to be fair, it's 5k i'm owed which I can't afford to lose. Most annoying thing is the jobs been done really good, nothing there i'm worried about at all. Think i'll ring the Vaillant rep regardless tomorrow and just get the cogs moving on it in case it moves any further.

Mr. Plumber/bathroom fitter will get his dues don't worry about that. I don't forgive or forget people who try and **** me over and he'll be hearing from me in one way or another.

fancy a warm beer left over from Christmas?

 

[Best]

Did you ask what experience and qualifications the bathroom fitter has for heating work? That is slanderous surely? You should have asked both the customers and the bathroom idiot how come most boilers require only 22mm pipes to supply the entire house and yet this idiot says each radiator has to have 22mm to them, despite needing only a fraction of the flow.

 

[LPC]

I did explain this to them and the plumber but the plumber basically kept shouting me down and not letting me speak. My tactic was to take the high road and not come down to his level and it seems to have worked.

They've emailed Vaillant the details of the install so it should be sorted fairly quickly but like I said, i'll be asking for full payment before any more work happens at that property. It might become another sticking point but I'm not taking any chances with their poor judgement any more.

 

[deandive]

would love to see the standard of work in the bathroom, given that this guy is an absolute tool ?????

 

[smtplumbing]

my bet the bathroom fitter is doing ti in plastic

 

[rpm]

It also transpires that they rang another local engineer for advice; who told them i'm very well known in the area for an extremely high standard of work and basically corroborated every single thing i've done and said to them.
The customer didn't tell me that, the engineer actually rang me up and told me even though I don't actually know him.

Sounds like you ought to buy that man a drink and talk about staying in contact re non payers & bad customers mate.

 

[LPC]

He said (the 'plumber') it was totally un-necessary to replace 30 year old H/C pipes, soldered with Yorkshire fittings, in a bathroom in a property that was previously empty for 6 months+ because it would 'take too long and cost the customer too much'. Even though all the boards are already lifted and the pipes are right there all notched in.
Stated I could re-pipe it in under an hour with about 20 quids worth of copper. That's why I mentioned it in the email.

Me undermining his credibility and work is just the beginning for that fella

 

[rpm]

Don`t suppose this dick head offers a 24hr call service does he?

 

[LPC]

Sounds like you ought to buy that man a drink and talk about staying in contact re non payers & bad customers mate.

Yeah he's a sound bloke. Said hello to him in the merchants a few times but nothing more. Quite flattered really. Spoke to him on the phone for quite a while. Said it's probably because I look young and people instantly assume i'm 'learning' (i'm actually 31 but look about 25 but been doing heating for ~10 years). Said he used to get it quite a bit when he was younger. I liked the honesty!

 

[LPC]

Don`t suppose this dick head offers a 24hr call service does he?

haha! Like I said, this fella will rue the day he met me, don't worry.

 

[Best]

Only time I ever saw 22mm to radiators was on council housing from the 70s where the glass fronted solid fuel fires worked on gravity. So the bathroom bloke has either saw a lot of those jobs & assumed that was proper, or as has been already mentioned, been reading an old heating book.
Bet he is just a Diyer builder/plumber/bluffer type and has been a bit of a knowitall talking big and it has backfired on him.