Williams delivery

[AMW]

Ok so hopefully I'll get a phone call before

 

[Paulplumb]

Only had Two deliveries both of which have been pre 8am

 

[Ray Stafford]

Hi AMW.

There are options to specify before 9:00, before 10:00 and before noon, but these do come at a slight surcharge.

As with most carriers, Aspray like to deliver in the morning, and collect in the afternoon, but it does depend on where you are in relation to the nearest depot, and of course if other people on your route have paid the early surcharge - which my push you later in the day. Obviously when there are floods, snow etc, this can delay the service.

Generally speaking, when its a directly employed Aspray driver, they are great - and often exchange phone numbers with our regulars and keep in touch over delivery times. If they are using an agency driver, unfortunately some of them arent so well motivated to deliver good customer care.

They are rolling out a better tracking system, along with text messaging giving ETA windows, but at the moment this is only available from certain depots.

If you have any problems, either contact Aspray directly or our sales office at 01329 226501, and we can usually contact the driver and get more up to date info.

 

[AMW]

Hi AMW.

There are options to specify before 9:00, before 10:00 and before noon, but these do come at a slight surcharge.

As with most carriers, Aspray like to deliver in the morning, and collect in the afternoon, but it does depend on where you are in relation to the nearest depot, and of course if other people on your route have paid the early surcharge - which my push you later in the day. Obviously when there are floods, snow etc, this can delay the service.

Generally speaking, when its a directly employed Aspray driver, they are great - and often exchange phone numbers with our regulars and keep in touch over delivery times. If they are using an agency driver, unfortunately some of them arent so well motivated to deliver good customer care.

They are rolling out a better tracking system, along with text messaging giving ETA windows, but at the moment this is only available from certain depots.

If you have any problems, either contact Aspray directly or our sales office at 01329 226501, and we can usually contact the driver and get more up to date info.

Hi Ray, I did see the options when ordering and it doesn't matter what time it comes as there will be someone there, I was more curious that was all. Thanks Adam