Washing Machine Repairs

[axew01]

Hi all

First of all apologies if I am wrong to post this question on a plumbers forum but the liability part of the question might be answerable.

I had a problem with my washing machine, it stopped during the wash cycle and so would not move onto rinse or spin unless selected separately. I called out a repairman who could not diagnose the problem and and opted to phone someone to order a new circuit board (without consulting me first) to be fitted in the near future. Not a huge issue but since he has left, I have unplugged and replugged in the machine and now it works fine having had no maintenance! So where does this leave liability for the cost the the ordered circuit board given that it wasn't the problem.

Cheers

 

[mjt]

HI

If he has got them through a recognised suplier they will usually take them back and refund.

 

[axew01]

HI

If he has got them through a recognised suplier they will usually take them back and refund.

Thanks, I will enquire.

 

[moony]

tell him you got a second opinion of a family friend and he solved it free of charge with no materials - not the nicest thing to do but neither is his guess work.

 

[cjg]

if he new the job he would have tried all the simple things and not just guesed at O ITMUST be the board, he ordered a part that was not needed nor did he ask if ok , pay the call out if he has one , job done , tell him the truth!!!!! you unpluged it and then put it back on ! it worked,
just be nice about it,

chris

 

[easyt]

Even if you had agreed to the part he should have no problem returning it.

 

[Plumbstar Tom]

no way should you pay

A legitiment repair man will have a good repour with his merchant who will take the PCB board back

 

[axew01]

if he new the job he would have tried all the simple things and not just guesed at O ITMUST be the board, he ordered a part that was not needed nor did he ask if ok , pay the call out if he has one , job done , tell him the truth!!!!! you unpluged it and then put it back on ! it worked,
just be nice about it,

chris

To be fair, part of the failed diagnosis was to try some simple things. So it wasn't straight to the phone for the PCB.

 

[axew01]

if he new the job he would have tried all the simple things and not just guesed at O ITMUST be the board, he ordered a part that was not needed nor did he ask if ok , pay the call out if he has one , job done , tell him the truth!!!!! you unpluged it and then put it back on ! it worked,
just be nice about it,

chris

At the end of the day, I might not have searched on-line finding the plug/unplug solution if he hadn't turned up and mentioned the price that the next visit would cost! So I guess I wouldn't be averse to a small contribution; he doesn't charge for initial call-out only works that get done.

Cheers

 

[cjg]

well a (small) gesture of good will goes bouth ways, every ones happy, happy days!!!