Help! Error code on my Hoover hed6612-80 dishwasher!

[TRAVELMAN]

Hi all,

Please be gentle as not very technical! Was given the above by a friend (only been used 3 times!)...all plumbed in fline. Did my 1st load on economy (no 2) & I've NEVER seen dishes/glasses so clean!

Tried other programmes--number 4 (1 hour programme) & number 5 (rapid) & I get the pre-light & wash buttons staying on towards the end of the cycle (usually when its about to rinse but not too sure) & the machine just stops. According to the manual this error has a meaning of 'longer inlet time (??!) -possible cause is 'faucets is not opened (??!!)....now as long as the economy works I'm bot fussed but it's bugging me as to what might be causing this. The area I live in has about SIX houses using one stopcock so for example the water pressure is so crap that you can't have a strong flow of hot & cold & another example-if you're using sink & flush loo then loo will take AGES to refill-yet as soon as you turn tap off it's fine! I've lived in this area before & it's a common problem on this street. Likewise if other houses nearby are using water then my water speed/pressure drops.

The machine is on cold feed only by the way (& washing machine works fine). I'm wondering if maybe when water pressure drops if others are say runnung a bath it affects machine??

So long as the one programme works I'm happy, but if easy/cheap to fix will have a go! Any ideas anyone?

 

[Puddle]

Well check hose not creased and filter on inlet or could be faulty solenoid valve on inlet sticking sometimes not opening/opening fully when powered up
Then you could check if water entering,if so could be a faulty sensor

 

[TRAVELMAN]

Well check hose not creased and filter on inlet or could be faulty solenoid valve on inlet sticking sometimes on not opening when powered up
Then you could check if water entering,if so could be a faulty sensor

Hi! Deffo water entering....but weird that the ONE programme (no 2!) works perfectly every time! Will check the hose isn't kinked though...The machine was only used three times in 3 years....so think I'd be really unlucky if it was an electrical fault....it's a real puzzle!

 

[oldplumber]

if it was only used 3 times in three years then something has probably seized ie solenoid or sludged up/rusted, you got to use things to keep them working.

 

[TRAVELMAN]

Hi Oldplumber,

What I can't understand is that programme 2 (economy) ALWAYS works fine....??!!! Done a bit of googling as well & the error lights indicate apparently that the water is taking too long to come in through the inlet valve....could this be down to the water pressure being low & the fact that it fluctuates if a neighbour for example runs a bath?

 

[oldplumber]

got to say i like boiler work and just rplace WMs/DWw etc when they fail, if economy wash works be happy, it was free

 

[WHPES]

Possibly the case. No way of checking this other than taking to a friends house with good pressure and trying it there (OK if you have a van I guess).

 

[TRAVELMAN]

Ta for the help guys....will let you know how my next attempt later in the week goes (!)....funny though the washing machine is absolutely fine! I'm guessing it can't really be a broken electrical bit if it works on one of the programmes....?!

 

[TRAVELMAN]

Ok...this am at 0900 put it on prog 2 (economy-the one thats worked fine so far) & after 20 mins (when emptying pre-wash water) SAME error came up. Pressed reset & now working fine.

I'm now 100% convinced that it's 'pot luck' as to how water pressure is (ie a gamble knowing if one of the six houses fed from the one stopcock are washing up...runnung a bath etc...) so will try & run it at times least likely for people to be having showers, etc...say between 10-30 am & midday....and try & avoid weekends.

So I'm now 95% sure its not afault in machine...just crap water pressure! I guess the computerised programme has a certain ammount of time to draw in the water & if not enough is drawn in then the error light comes on?

I'm glad its working as I didn;t fancy washing up 6 days of dishes (!!).

I suppose the only way to increase pressure is to buy a pump or something...don't know if thats possible but guess it'll be dear. I'll keep using it at off-peak times!

 

[Puddle]

I'll keep using it at off-peak times!

Probably best bet, you can not pump mains,if neighbours complain about sound of machine at night,at least you can offer to clean their dishes aswell

 

[TRAVELMAN]

The plot thickens....got the same thing happening now on economy....once prewash done & main wash water being sucked in...it then STOPPED & the error lights flashed 3 mins or so later. Started prog again-this time the main wash DID work but when it came to the rinse it stopped again....so did a manual 'pre-wash'.....so no dry dishes or rinse aid released.

Now on ANY cycle it starts the 'pre-wash' bit of the cycle ...pumps out...sucks water in then the split second water stops being sucked in it goes dead & a few minutes later flashing warning lights AGAIN! So water is being sucked in/out ok....but what the hell is the problem with it being such a new machine??? Am going to check for kinks, etc & that the food trap is not causing any sort of blockages & turn it off at the wall (at the mo can't reach socket as behind washing machine)...any ideas anyone?

Edit Edit.....stops on economy programme AFTER pre-wash -sucks in water & then just stops. Have to manually put start of 'pre-wash only' cycle on then stop it after a minute or so when water pumped out!

 

[Dixiemays]

We're having the same thing at the moment with our new one that has not been plumbed in before last week (we have had it a few months though sitting under the worktop). Economy works most of the time, but the pre-wash and wash buttons light up on all the other ones. Instructions say faucet not open which it is and our washing machine is also off the same pipework. Did you find a solution?

 

[Masood]

Dixiemays, please register with us and start a new thread with your question. Thank you.

 

[rpm]

We're having the same thing at the moment with our new one that has not been plumbed in before last week (we have had it a few months though sitting under the worktop). Economy works most of the time, but the pre-wash and wash buttons light up on all the other ones. Instructions say faucet not open which it is and our washing machine is also off the same pipework. Did you find a solution?

Another guest visitor to a 6yr old thread.

As some would say ...... Sigh !

lol

 

[Dotty]

Closed now.