Discuss Vokera not so technical support in the Plumbing Jobs | The Job-board area at PlumbersForums.net
may only be somebody messing about, but I heard Viessmann are buying Vokera, as we sing on the football terraces,
'what a waste a money !!!!!!!!!!!!'
Dont always believe what technical tell you either and always double check the part numbers!
Doesn't matter whether your at the boiler or not they don't even listen to what your telling them they ask what error code is on boiler and spout out of ther manual regardless of what your yelling themThey are
In their defense 78% of the people that called up their tech help weren't at the boiler...that's not very helpful
This is exactly their way of doing thingsI won't fit vokera,had to get a part not in at any of the local merchants ,all the merchants saying 3 days to get in stock. The customer not impressed so rang vokera while I was there she passed the phone to me they told me 3 days to post to customer, I passed the phone back and vokera told her they could have one of their engineers out with the part first thing in morning ffs :behead:
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