Urgent help needed please

[matt123]

Evening guys, got a bit of a problem

ive come home tonight to find drops of water coning through the room ceiling

the house is a bungolow, i went into the attic to find a tank full to the brim and slowly coming over the side and onto the floorboards !

Now I dont have a clue about plumbing, but the tank is a small black plastic one, with 3 pipes connected to it, 1 plastic at the top, a copper one halfway down, and another copper one at the bottom

The water is luke warm to touch, and when i push the ballcock down, which is at the bottom of the tank, it fills up with cold water

What do I need to do to get the water down please, and also what could be the cause of this ?

Thanks v much for any advice

Matt

 

[Billy Bob Bob]

get a bucket and a jug and bail the tank out to get the level down you need to call a plumber asap

 

[Killy Bing]

get a bucket and a jug and bail the tank out to get the level down you need to call a plumber asap

+1

turn your boiler off too

 

[PlumbBobBob]

i agree you need a plumber asap. if you post your general location there may be someone on here close to you who can come out.

 

[Killy Bing]

and if the level continues to rise then turn off your other tank.
if it doesn't have a valve then turn your mains stop tap off then open the hot tap in the kitchen.

 

[matt123]

Cheers for the replies guys

The house is a rented property and they have their own contractors

Rang them but they cant get here while tomorrow afternoon so wanted to see if it was a simple enough job to sort myself, obviously not

cheers

Matt

 

[matt123]

Ive also got an immersion heater downstairs, not sure if that effects anything

thanks again

 

[Richie_77]

Bail out the tank with a bit of luck it's just the ball valve. At worst it's your indirect cylinder coil has split in this case your need a new cylinde...

 

[albatross]

Turn immersion off too.