Manufacturers fixed price repairs

[Old Account]

£50 more but something might else go when you flip it back on etc I would

So true.
Just changed recently a water pressure sensor and once I wanted to fill the system I tried turning the boiler on to put it into mid position. Guess what, pcb broke out of nothing. Do t ask me how that happened but it just didn’t want to turn on no more.

 

[Scott_D]

Why would you give your jobs away? It’s a learning process even though it costs a little more. As I said it really depends on how you treat your own customers.

Not say it’s right or wrong, just asking if anyone tells the customer about fixed price repairs

 

[Old Account]

Not say it’s right or wrong, just asking if anyone tells the customer about fixed price repairs

I don’t and I would not do it at the moment.

 

[Millsy 82]

My way of looking at it is the manufacturers are not bothered about you or your customers all they are worried about is making more money for themselves and their shareholders. I mean some manufacturers try and steal your customers off you.

So to me do the job yourself the money is better off in your pocket and if its only a small job they won't pass it on to you.

 

[ShaunCorbs]

My way of looking at it is the manufacturers are not bothered about you or your customers all they are worried about is making more money for themselves and their shareholders. I mean some manufacturers try and steal your customers off you.

So to me do the job yourself the money is better off in your pocket and if its only a small job they won't pass it on to you.

What happens if it ends up costing the customer 500 plus ?

 

[Scott_D]

What happens if it ends up costing the customer 500 plus ?

This is my thinking with this f62 job
If I change the PCB then it’s still there and it needs a gas valve it’s £500 minimum on a 10 year old boiler

 

[Millsy 82]

What happens if it ends up costing the customer 500 plus ?

If I think it's going to cost that then I will recommend a new boiler or give then a price to replace parts.

Thing is manufacturers are killing the breakdown side by 1) offering long warranties 2) offering fixed price repairs and 3) jacking the price of spares up to cover 1 and 2.

 

[Millsy 82]

This is my thinking with this f62 job
If I change the PCB then it’s still there and it needs a gas valve it’s £500 minimum on a 10 year old boiler

Be up front with the customer and say it is this part but also may need this part and could cost x amount then recommend replacing the boiler. Leave it up to the customer to decide.

 

[ShaunCorbs]

If I think it's going to cost that then I will recommend a new boiler or give then a price to replace parts.

Thing is manufacturers are killing the breakdown side by 1) offering long warranties 2) offering fixed price repairs and 3) jacking the price of spares up to cover 1 and 2.

I’m finding I’m Getting more servicing work because of it as they state warranty is void unless serviced every year

So if they don’t get I serviced won’t effect your breakdown side

If they do you have a chance of the servicing work etc

 

[Welder]

new pressure sensor for F75

Remember to keep the old sensor!
Take a 4 or 5mm drill bit (can't remember which) and gently drill out the sh1te. Drill down no more than 10mm.
Gives you a new sensor for FREE