Insurance making a claim against me

[kozak1968]

I wouldn't worry about it. Like whats been said already. Let the insurance company sort it out. They wont want to pay out just like any insurance. Public liability isn't like car insurance. The premiums don't ramp up with a lost claim.

 

[Ermintrude]

Download mi. Check throughly . If you did it all correctly I would be on to supplier

 

[morganb]

Wait for them to get back to you with the report and the guys qualifications.

I've been told it should be with me tomorrow, if not I'd quite like to email asking them for it within a short time span. I'm sure they are more than capable of encouraging the company who dealt with it to magically produce one. I'm still on very good terms with customer so they have filled me in a lot with what happened, from their description I'm pretty sceptical anyone who knew what they were doing properly investigated the cylinder or cause.

 

[morganb]

Download mi. Check throughly . If you did it all correctly I would be on to supplier

I'm pretty thorough when it comes to things like that, but I will check for a bit of bedtime reading tonight.

I wouldn't worry about it. Like whats been said already. Let the insurance company sort it out. They wont want to pay out just like any insurance. Public liability isn't like car insurance. The premiums don't ramp up with a lost claim.

I thought it would jump up as they do ask for previous claims, if not I suppose it's not worth the hassle over £200 excess. I can always get that back with the bill to isolate cylinder and recommission it, assuming they will pay it.

 

[galaxy_plumbing]

call manufacturer to send their engineer put and contact your insurance to do the rest

 

[Millsy 82]

Wait for the report to come through. If they are saying you have installed a faulty pressure reducing valve when you never I think you will have a good case to argue. I can't see how replacing a pressure relief on that you can cause the plug to shear off unless you have had some grips or something on it to hold it steady?

 

[Neil K]

Keep us posted please, watching this with interest, good luck

 

[morganb]

Wait for the report to come through. If they are saying you have installed a faulty pressure reducing valve when you never I think you will have a good case to argue. I can't see how replacing a pressure relief on that you can cause the plug to shear off unless you have had some grips or something on it to hold it steady?

It did cross my mind that i may of damaged it with grips, but looking at the pic there's no way I would hold the valve like that. I'd do bottom nut hand tight, then do 'outlet' of relief valve up tight with spanner. Then hold relief valve in grips and tighten nut that connects it to main valve with spanner.

I've had an email saying they have requested the report from the policyholder. I'm assuming that means they are asking the customer for the report. Considering I isolated cylinder, and also repaired valve I'm not sure who will have provided this to them. I met the plumbers on site when repairing it, and they didn't have a clue what had caused it, and mentioned they couldn't work on unvented. I realise they may just be the 'workers' and someone more senior may have looked at it. Customer also told me no-one has been out to see what's wrong or anything so there's hope there.

 

[AWheating]

the leak happend on something you did not install when you did the recent work.

the warranty on the failed part is prob past and manufacturer wont care enough to get involved

your own previous warranty on the orignal installation will have past

your insurance wont pay out im guessing and just ignore it anyway so you may aswell pass the details to them

it will be put down to wear and tear im betting.

 

[lambchop]

imho I would never pass my insurance details on unless it was going to court, if it ever got to that stage by then you would have consulted a solicitor anyway and they would advise when the time is right to cooperate and give the other side the information.

if your confident you have done the job right collect all information that is relevant photos/paperwork/witnesses (did you have anyone helping you at the time etc) get it organised and have a free solicitor consultation.

Do not agree to anything, talk to the other side, communicate in any way what's so ever unless you have sought good legal advice. Others may disagree but you can stitch yourself up by just handing over your insurance details in the belief that the insurance company will protect your interests, they won't and may settle due to various reasons, which will affect your insurance in the future

It happened to me a few years back, glad to say not my fault but bent over backwards in time and money and then when all done, they got in touch with their insurers..... Ignored everything they chucked at me, spoke to a solicitor, was within my rights. I was happy to go to court, never happened. I was insured but I did not give my details as that would have opened a can of worms.

sorry for long post, in a nutshell don't do anything until you've spoken to a specialist solicitor. Good luck mate

 

[stratplus]

Did you remove the plug for any reason?

That tapping is normally used to connect to expansion vessel. I usually fit the vessel straight into it.

Could it be possible that if that tapping is meant for the expansion vessell then the plastic blew out due to water expansion? Is the expansion vessell connected correctly?
Prob talking rubbish but just a thought

 

[AWheating]

i would be saying its a manufacturers fitted plug that you never removed as the vessel was fitted at a different connection point on the system. it wasnt me!!

 

[Chalked]

Could it be possible that if that tapping is meant for the expansion vessell then the plastic blew out due to water expansion? Is the expansion vessell connected correctly?
Prob talking rubbish but just a thought

You don't have yo connect it into there. It's just a handy connection. Some people connect a 3/4 flexi into it!! (Awful)
whatever the configuration of the pipework the plug should be able to stand a higher pressure than the safety devices.

 

[stratplus]

In that case I wouldn't be paying for the damage on my insurance!