Ideal Mini HE C24 won't ingnite - Brrrrr!

[ought74]

Morning all,

This is my first post and I confess I did not even know about checking boiler pressure until yesterday, so any help would be much appreciated.

So, my Ideal Mini HE C24 boiler stopped working last night. The lock out light is red. There is a click, a blue spark of light behind its window but nothing ignites, just a hum for a while.

I tried resetting a couple of times.

I noticed the pressure was down to zero so I have topped it up to 1.5 but the same problem.

I think I have now put it in service mode and light 1 and 3 flash with a solid number 2. I think this means “Lack of burner ignition (no ignition signal from the full sequence ignition device)."

A few questions please. Can I fix this myself? Will an expert be able to fix it? If so will it be pricey? Do I have to somewhere find money to get a new boiler as this one is too old to bother?

Thanks for all advice.

 

[Harvest Fields]

I would say not. Sounds more like a Homeserve, or a corgi?

 

[Darren Jackson]

Approx £170 for the part and around £100 for the labour so around £270 all in. Of course different companies may add a call out charge and have different rates, location dependant. But it still should be well within your £500 limit. Insurance companies will do anything to get out of paying up. I would fight this one if I were you.

 

[ought74]

No, not BG, it is a company employed by eSure.

 

[ought74]

So, they refused to fix it and I got it done privately for £140 for labour and an old valve the engineer had in his garage. I kept complaining to the insurer and eventually they refunded me. Got there in the end. Thanks for help!

 

[Harvest Fields]

Thank you for the feedback.