Ideal Mini HE C24 won't ingnite - Brrrrr!

[ought74]

Morning all,

This is my first post and I confess I did not even know about checking boiler pressure until yesterday, so any help would be much appreciated.

So, my Ideal Mini HE C24 boiler stopped working last night. The lock out light is red. There is a click, a blue spark of light behind its window but nothing ignites, just a hum for a while.

I tried resetting a couple of times.

I noticed the pressure was down to zero so I have topped it up to 1.5 but the same problem.

I think I have now put it in service mode and light 1 and 3 flash with a solid number 2. I think this means “Lack of burner ignition (no ignition signal from the full sequence ignition device)."

A few questions please. Can I fix this myself? Will an expert be able to fix it? If so will it be pricey? Do I have to somewhere find money to get a new boiler as this one is too old to bother?

Thanks for all advice.

 

[AMGasServices]

1. Unfortunately you can’t fix it yourself.

2. Yes someone who is competent can easily resolve your problem.

3. The price may wary depend on the parts costs, labour etc...

4. I don’t think you’ll need to find money to replace your boiler.

 

[Chuck]

Can I fix this myself?

No. Please put the cover back on before you harm yourself or your boiler.

Will an expert be able to fix it?

Yes. You need to get a Gas Safe Registered heating engineer to assist. If the person who normally services the boiler isn't available, I suggest finding a local independent company who've been in business a number of years based on recommendations from friends.

If so will it be pricey?

Not many repairs are less than a couple of hundred quid these days. Ideal used to do a 'fixed price repair' which was about 300 IIRC. Consult their website for the current availability and terms. Your GSR should be able to advise you whether this is an appropriate option in your case.

Do I have to somewhere find money to get a new boiler as this one is too old to bother?

Your GSR engineer will be happy to discuss the economics of repair vs replace with you when they've had a chance to inspect the system.

 

[Riley]

Good advice given

 

[Harvest Fields]

No. Please put the cover back on before you harm yourself or your boiler.

He has only removed the outer case by the sounds of it. I’m sure there is also an inner cover on this model. However, as above you will need an engineer to fix your problem.

 

[ought74]

Yes, only the outer cover. I've done that much previously to fit a smart meter.

As luck would have it I discovered my house insurance includes emergency cover. Hurrah. So I should get a visit later. Thanks for input.

 

[Harvest Fields]

Winner

 

[AMGasServices]

As luck would have it I discovered my house insurance includes emergency cover. Hurrah. So I should get a visit later. Thanks for input.

Check the excess before calling them. I had a friend who ended up paying them £300 excess.

 

[Harvest Fields]

Check the excess before calling them. I had a friend who ended up paying them £300 excess.

 

[ought74]

Eeek. Fortunately for mine there is no excess and maximum spend of £500. Should hopefully do it.

 

[Riley]

Fingers crossed

 

[ought74]

Faulty gas valve he says. He'll be back in a couple of days....

 

[Harvest Fields]

Faulty gas valve he says. He'll be back in a couple of days..

Let us know how he gets on when he comes back.

 

[Chuck]

He has only removed the outer case by the sounds of it. I’m sure there is also an inner cover on this model.

You are correct, but removing the outer cover is not required for anything a domestic user should be doing and gives access to the gas pressure adjustments and pressure test points plus a whole load of electrical wiring that is not double-insulated. I was also concerned that the OP had put it into service mode and was not afraid to 'have a go'. Hence my advice to put it back.

Anyway, you're a moderator now (congratulations BTW). If you think my post is wrong, impolite or unreasonable please go right ahead and edit or delete it; I'll be surprised but not offended.

 

[Harvest Fields]

You are correct, but removing the outer cover is not required for anything a domestic user should be doing and gives access to the gas pressure adjustments and pressure test points plus a whole load of electrical wiring that is not double-insulated. I was also concerned that the OP had put it into service mode and was not afraid to 'have a go'. Hence my advice to put it back.

Anyway, you're a moderator now (congratulations BTW). If you think my post is wrong, impolite or unreasonable please go right ahead and edit or delete it; I'll be surprised but not offended.

Cheers mate. I think I am probably more surprised than anybody. I fully agree with you about putting the boiler into service mode. They should not be doing that. I clearly missed that point. However, the rules clearly stat that the case can be removed if it is not part of the integral seal. I don’t like this rule either mate, but they are allowed.