HANSGROHE iBOX UNIVERSAL

[PeterCD]

I have installed the above with booster pump. All pipework checked - hot and cold feeds fitted to unit (green) but only get cold water to shower head. Hot water pipe to unit feels hot to ouch but that's where is stops. Am I doing something wrong or could there be a fault with the unit?

 

[steadyon]

Have you installed the shower valve?

 

[Chalked]

Did you install the I box the right way up?
Have you piped hot to the left?
Have you installed the valve the correct way up?

 

[PeterCD]

Did you install the I box the right way up?
Have you piped hot to the left?
Have you installed the valve the correct way up?

Hello - yes hot is coming in from the left. Please explain right way up because I thought it was universal and could be mounted anyway!

 

[PeterCD]

Have you installed the shower valve?

If you mean the bronze body that controls the water flow and on/off - yes

 

[Chalked]

Hi
The I box should be mounted with the sticker to the top.

 

[PeterCD]

Hi
The I box should be mounted with the sticker to the top.

Please clarify - do you mean the white sticker which has min/max on it for depth + attention in a number of languages?

 

[Chalked]

Yes mate. That should be at the top .

 

[PeterCD]

Yes mate. That should be at the top .

OK - that's great and many thanks..................will re-install in the morning.

 

[PeterCD]

OK - that's great and many thanks.....will re-install in the morning.

Afraid that did not work (white sticker on the top) as still not getting hot water to shower head despite hot water getting as far as the iBox (left). It has to be a problem/issue with the bronze body that controls the water flow/heat?

 

[stani]

Is the cold fed from a storage tank or is it mains supply?

 

[PeterCD]

Is the cold fed from a storage tank or is it mains supply?

The cold feed is from the storage tank............

 

[stani]

Good, have you tried running the pump into a bucket,make sure it's not air locked on hot side

 

[Chalked]

How much head have you got? Measuring from the shower valve to the base of the storage tank.

 

[PeterCD]

Good, have you tried running the pump into a bucket,make sure it's not air locked on hot side

Yes - and we get full flow hot water gravity fed (pump not on).

 

[PeterCD]

How much head have you got? Measuring from the shower valve to the base of the storage tank.

At least 2m

 

[PeterCD]

Yes - and we get full flow hot water gravity fed (pump not on).

Should have said even with the pump not running.............

 

[stani]

Waters not too hot causing cavitation in the pump.

 

[PeterCD]

Waters not too hot causing cavitation in the pump.

Water temp is 55deg

 

[stani]

Have you tried water through without the function block fitted

 

[PeterCD]

Have you tried water through without the function block fitted

Yes and H & C comes into the iBox OK

 

[stani]

Then I think you were right it does look like a faulty unit, have you spoken to hansgrohe tech?

 

[PeterCD]

Then I think you were right it does look like a faulty unit, have you spoken to hansgrohe tech?

Tried earlier - but on Easter break!

 

[stani]

May well be worth a try, can you wait for Tuesday

 

[PeterCD]

May well be worth a try, can you wait for Tuesday

Gonna have to wait until Tuesday I think...................