Glow Worm Ultimate boiler no ignition and no pilot...

[Soapsuds]

Hi, I came in tonight and turned the central heating up. Nothing happened. It was working fine this morning. There is no pilot light and the igniter is not firing. Power is getting to the controls, as I can here a click as I turn the power on, after turning it off from the switch. I am going to call out an engineer (I have left a message for one to call). I have no intention of fiddling with it myself, as I am not qualified. Having said that, I do have a pretty good idea of how it works, in principle. What would stop the igniter from firing? I was hoping that someone might be able to give me a few pointers to help me evaluate what the engineer says, when he calls.

Thanks,
Suds.

 

[Brambles]

As long as you have called out a credible gas safe engineer, you won’t have any problems.

 

[Harvest Fields]

Old ultimate or new?

 

[Riley]

Why does no one trust what their engineer tells them anymore it rather does my head in

 

[Soapsuds]

Old ultimate or new?

it is about 20 years old...

 

[Soapsuds]

Why does no one trust what their engineer tells them anymore it rather does my head in

I do trust him, I just want to be able to understand him. If I have half a clue what it could be I can explain what is wrong easier...

 

[Riley]

Just trust him buddy a little knowledge is dangerous sometimes

 

[Aire]

I do trust him, I just want to be able to understand him. If I have half a clue what it could be I can explain what is wrong easier...

No need to explain, just point him in the direction of the boiler, tell him it doesn't work, and offer him a drink

 

[Harvest Fields]

The only thing that you can try is this button. See if it has popped out.

 

[Burger]

I’m assuming you have got gas? Eg are you on a prepayment meter?