Did I get ripped off? - Shower mixer replacement by local plumber

[Riley]

I think by fixing it they meant a lot more work was required, tiles off etc. Can’t expect that to be done for nowt. Not fixing the abortion he’s left there now. As has been said the shrouds may not fit what was there

 

[hsadat]

I think by fixing it they meant a lot more work was required, tiles off etc. Can’t expect that to be done for nowt. Not fixing the abortion he’s left there now. As has been said the shrouds may not fit what was there

Fair enough mate but as far I know, we had a verbal contract that the job would be done for £120 which I assumed includes the circular caps. If anything extra was required then that's something he should've communicated instead of wasting time performing a half hearted job which I didn't ask for.

Anyways, I will contact him tomorrow and see what he says. Much appreciate everyone's help.

 

[JCplumb]

Looks to me like there's a limited amount of male iron coming out from the tiles, a shroud wouldn't work there as the chrome nut is in the way and too close to the wall, so the part of the male iron that the shrouds screw on is buried.
I'm not saying I would have done it the same way he did, but I can see that it wouldn't have been(and still isn't) possible to just put a couple of shrouds on.

 

[tomplumb83]

It sounds like your more annoyed with what hes charged you as opposed to the job. It might be that he can't actually get the covers on
It looks like it could have been a tricky job if he wasn't careful

 

[Millsy 82]

You've already been told cleaning up the mess will be more! This means you'll be trying to rip off a tradesperson. How can you justify that?

Firstly whoever did That is not a tradesman.

Secondly if you know it's going to look that pants you either 1) refuse to fit it or say you need to do extra work or arrange to get the identical tap. 2) get the customer to agree to it before you do it.

 

[Welder]

Firstly whoever did That is not a tradesman.

Secondly if you know it's going to look that pants you either 1) refuse to fit it or say you need to do extra work or arrange to get the identical tap. 2) get the customer to agree to it before you do it.

Frankly a niave reply. We have all had those whining, wittering unreasonable customers pleading poverty wanting as cheap a job as possible who then morph into absolute pains in the ar5se when a top class job. This feels to me like a perfect example of one of those.

None of us were there. None of us know the conv. So, frankly, hanging a colleague out to dry based on no evidence whatsoever I find shameful of you. On the otherhand, the op started this post with misinformation and the truth only emerged when pushed - hence my conclusion.

 

[Millsy 82]

Frankly a niave reply. We have all had those whining, wittering unreasonable customers pleading poverty wanting as cheap a job as possible who then morph into absolute pains in the ar5se when a top class job. This feels to me like a perfect example of one of those.

None of us were there. None of us know the conv. So, frankly, hanging a colleague out to dry based on no evidence whatsoever I find shameful of you. On the otherhand, the op started this post with misinformation and the truth only emerged when pushed - hence my conclusion.

I wouldn't say naive. I learnt many years ago not to do a bodge job and if it was me I would say sorry but I can't do the job.

No none of us were there but we can see the end product and honestly if I employed so.eone and they did that under my name if the customer instructed them or not they would soon find themselves walking down the road with their tools. We are meant to be professional tradesmen and it is trades that do jobs like that and charge £120 for the pleasure of it that gives us all a bad name and makes our life harder.

We in my opinion should not try to make excuses for jobs like these it does not matter if the customer is the worst customer ever and if they were told this is what it is going to look like, instead we should be condoning absolute trash jobs like that.

 

[Welder]

I wouldn't say naive. I learnt many years ago not to do a bodge job and if it was me I would say sorry but I can't do the job.

No none of us were there but we can see the end product and honestly if I employed so.eone and they did that under my name if the customer instructed them or not they would soon find themselves walking down the road with their tools. We are meant to be professional tradesmen and it is trades that do jobs like that and charge £120 for the pleasure of it that gives us all a bad name and makes our life harder.

We in my opinion should not try to make excuses for jobs like these it does not matter if the customer is the worst customer ever and if they were told this is what it is going to look like, instead we should be condoning absolute trash jobs like that.

What you are I have is the courage to walk away, the courage of our convictions. Bear in mind many people who end up in our trade do so because there was nothing else. In my experience those people literally live from hand to mouth and do whatever people ask even though many know, in their heart of hearts, that what they are being asked to do is wrong. I would wager that going back to when you started you, just like me, did stuff you'd now be ashamed of...

I truly get where you come from, and 100% agree IF this were done knowingly and carelessly the individual should be ashamed. However, (from recall only as the OP has now blocked me so I can't see the original image) I felt the thing had been in use sometime. One has to ask, "Why didn't Mr Agrieved Tenant talk about it at the time?"

It just smells super fishy to me and without full knowledge of these circumstances we still cannot judge as that too brings our industry into disrepute. If I am wrong, then I'll sincerely apologise as I do when that happens.

Plumbing is seen today as the #1 trade to knock for all sorts of reasons. To me, we need to stand together more because customers can be bloomin awful sometimes.

 

[hsadat]

I'm out.

 

[SimonG]

Two sides to every story and an abundance of customers who are economical with the truth, coming on forums looking for ammunition to have a go at somebody.

I wouldn't have left things like that, but who knows if the guy that did had said I need tiles off to do a proper job. Or was told I don't care just do what you can.

As for price, apparently he was there for 40 minutes, apparently, I just can't get away from thinking that **** tax was applied.

Bottom line is if op wasn't happy then why not say so at the time?