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I was called to quote on a new boiler as BG had told a 91 year old man he needed a new boiler and quoted £2800 to replace a heat only boiler. When i arrived he asked if I could relight it as it had gone out again even after they had "repaired" it by replacing the thermocouple (which was new ) then they removed the electrode lead and left the pilot too short. I couldn't get it to light as you will see by the attached picture i took after removing the case and combustion cover. They had intentionally left it so it would probably go out and not be able to be re ignited , so the old guy would probably panic and get them to replace the boiler at their rip off price. I did replace the boiler and the faulty 3 port valve they didn't pick up on for £1450.