Ariston boiler cuts off when hot water boosts

[DJamieson]

Hello we are having issues with our Ariston gas boiler, it’s not a combo boiler, we have a separate hot tank. The boiler trips off when the hot water boosts. We store pans in the cupboard under the boiler and I suspect we have knocked a valve. I have taken pictures, would anyone be able to tell me if the valves are positioned correctly?

 

[Deleted member 120897]

I can’t see pictures, did you forget to upload them? I suspect water in a zone valve.

 

[DJamieson]

Sorry forgot to attach them….I’m stressing out

 

[Deleted member 120897]

Difficult to say, but one filling valve looks off. Have a look in the cylinder cupboard at the motorised valve(s) for water egress from spindle and ingress into the valves.

 

[DJamieson]

Thanks for replying so quickly, it sounds way to complex for me, i know where the filling valve is buts that’s the extent of my knowledge

 

[Deleted member 120897]

What about posting a photo of the cylinder cupboard then?

 

[DJamieson]

Where would I find that? Do I have to unscrew the casing?

 

[Deleted member 120897]

Where would I find that? Do I have to unscrew the casing?

No, do not unscrew the casing. The cylinder cupboard is where your hot water cylinder (what you’re calling a tank), is usually located.

 

[DJamieson]

I did say I had limited knowledge here is a photo of the tank

 

[Deleted member 120897]

The 2 port looks ok. Is the boiler firing up, then going off? I interpreted it as trips off, my bad. Is the pressure ok?