Williams website

[AMW]

Hi all, does anyone else have problems using it with an iPad using safari i.e trying to get your basket to open or trying to refine what you are looking for? Thanks Adam

 

[julesverne]

Same problem here aswell.

Dont like the new site at all.
Also i have the problem it'll only log me when using my ipad if i try logging in on my laptop it just goes back to the log on screen no error messages which is a pain in the erse

 

[Masood]

The new website is not as easy to navigate as the old one, but not noticed any logging-in problems.

 

[Destroyer2813]

Same problem here aswell.

Dont like the new site at all.
Also i have the problem it'll only log me when using my ipad if i try logging in on my laptop it just goes back to the log on screen no error messages which is a pain in the erse

Mine does the same have to use the wides I pad to log in

 

[julesverne]

Mine does the same have to use the wides I pad to log in

Glad its not only me. You get the feeling your doing something wrong.
Btw always had this problem old site and new.

Old site was so much easier to navigate.

 

[Dan]

For those with login issues, try clearing your browsers history, cookies, and cache and usernames and passwords and things. (Usually all cleared with one button in the settings.) That usually then starts a fresh for you and it should log you in.

 

[Dan]

Not sure that'll work. Does he have access to the arms?

 

[Billy Bob Bob]

Not sure that'll work. Does he have access to the arms?

Yes,Rays in here

 

[julesverne]

Tried that dan makes no difference

 

[Ray Stafford]

Hi Guys

Sorry to hear about these problems.

We were already planning to change the old site as a result of complaints about tedious site navigation and poor search tools when we had the security problem earlier this year. That lead us to accelerate the changes a bit, but I thought that the site navigation was much better with the new mega-menu? Of course, I tend to use the site from a desk-top, so I might be missing problems which are only apparent on tablets or phones - so I will try on my iPad in the morning.

Can someone explain to be the specifics of the problem with iPads? Preferably in words that an old geezer can understand, without too much tech lingo?

I hope we haven't "improved" it until its worse than it was before!