Outdoor stopcock leaking

[Juman islam]

Hi all,
I have noticed there is a leak on my outdoor stopcock. This morning it was full to the lid so I syphoned the water out assuming it was due to the heavy rain the before but then 6 hours later noticed its full again. Is this a problem Thames Water has responsibility to fix or is it up to me?

 

[moonlight]

If the stop tap is on your property, rather that the pavement it is your responsibility. A plumber should be able to turn the one off in the road and wind out the head and replace.

 

[Juman islam]

So if it is on my driveway, it is my responsibility?

 

[moonlight]

So if it is on my driveway, it is my responsibility?

Yes, sorry. If its inside your boundary it belongs to you.

 

[Juman islam]

Thank you. Does anyone know roughly the cost to get this sorted?
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I've just found this statement on the Thames Water "how to find and use your outside stop valve" :

"If your outside stop valve is faulty, please let us know. Our repairs are completed during quieter periods of the year therefore we can’t provide a timescale."

Doesn't this mean it is the responsibility of Thames Water to repair?

 

[IND_Nick]

If it is your external stop tap from the mains in the road and there is no other, external tap, it should be their responsibility. I work mostly in the North West with United Utilities responsible for the water and they would sort that not the home owner. Not sure if it is different in other areas but usually the first stop tap off the mains externally belongs to and is maintained by the provider not customer. Essentially it is a fresh water leak and should be a priority given the fact they are already discussing hose pipe bans!

 

[Juman islam]

Thanks everyone, I just called up thames water anonymously and they said it is their responsibility.

 

[snowhead]

Sometimes boundaries get moved whilst houses are being built and the stop tap can end up within the house boundary.

One of my own previous houses had the stop tap in the middle of next doors front garden.

 

[moonlight]

Just out of interest, let us all know if inside or outside their remit. When they come. To me looking at your photo it looks like it is on your drive?

 

[SimonG]

Most stop taps round our way are within the property boundary but liability rests with the water provider.

 

[Juman islam]

Just out of interest, let us all know if inside or outside their remit. When they come. To me looking at your photo it looks like it is on your drive?

Yep so the stopcock is on my drive but when there was no hesitation from TW to send out an engineer, who will be resolving the issue within 48 hours. I did also notice that on my plumbing and drainage insurance, it does say they do not cover external stopcocks as this is th responsibility of the water company.

 

[moonlight]

Yep so the stopcock is on my drive but when there was no hesitation from TW to send out an engineer, who will be resolving the issue within 48 hours. I did also notice that on my plumbing and drainage insurance, it does say they do not cover external stopcocks as this is th responsibility of the water company.

Must all be on drives round where you are then. No cost to you then. If its been leaking a while you could ask for a rebate.

 

[Juman islam]

Must all be on drives round where you are then. No cost to you then. If its been leaking a while you could ask for a rebate.

I'm not on a meter (luckily) so will I get away with it?

 

[moonlight]

I'm not on a meter (luckily) so will I get away with it?

No difference to you then

 

[Chuck]

I'm not on a meter (luckily) so will I get away with it?

Hmm, I think there is a chance that TW will just install a new stopcock and meter at the property boundary and then ride off into the sunset leaving you to fix the problem.

Let's hope I'm wrong...