My 2p worth

[GQuigley67]

i only offer a gaurantee on the stuff that i supply, i add around 20% usually. But anything customer supplied that was dodgy i would make sure not to be held liable but if they supply decent stuff then whats the problem

 

[SafeGasInstall]

every one has different philosophies about charge rates . as long as you get jobs and then you get paid I don't see problem !
but I think we all have to be reasonable to be able to get more work from the same customers and get recommended by them to all there friends and family members . what I have experienced lately is that all customers are asking for a break dawn of the price and then they go on line to see how much this cost how much that cost ! Times are difficult and every one is trying to look after the 1p let alone the 2p !

 

[GQuigley67]

the 20% for materials is for my troubles in getting them, then the labour rate for onsite work