The Worcester Bosch team is massive now, years gone by it was like one big family, everybody knew everybody else, lots of them socialised together, and they supported each other in everything, the whole set up was very close knit, therefore the training, team building and work ethic was second to none, that is where there reputation came from, all working together, these days is a lot different and some of it shows, I still believe though, that their training and customer service is one of, if not the best, they will be impressed if you have done your homework, show manners and reasonable literacy, and are genuinely interested in working for them, and they WILL ask why you want to work for WB group.