Insurance making a claim against me

[morganb]

Thanks Reg-Man, that pic is perfect. I fitted red topped bit, 4 days later black plastic head bitsheared off!

 

[Reg Man]

The best way to have dealt with this is to have replaced the whole valve and sent the faulty valve and bits back to the manufacturer for a report.

 

[Chalked]

Did you remove the plug for any reason?

That tapping is normally used to connect to expansion vessel. I usually fit the vessel straight into it.

 

[Leo21]

Wait for them to get back to you with the report and the guys qualifications.

 

[morganb]

Did you remove the plug for any reason?

That tapping is normally used to connect to expansion vessel. I usually fit the vessel straight into it.

That makes sense for the tapping, and no I didn't touch the plug. I did look for the top of it but couldn't find it amongst the insulation.

The original valve is still in place, I suppose I could send that to the manufacturer, although I can't see them ever wanting to admit there might be a fault.

 

[kozak1968]

I wouldn't worry about it. Like whats been said already. Let the insurance company sort it out. They wont want to pay out just like any insurance. Public liability isn't like car insurance. The premiums don't ramp up with a lost claim.

 

[Ermintrude]

Download mi. Check throughly . If you did it all correctly I would be on to supplier

 

[morganb]

Wait for them to get back to you with the report and the guys qualifications.

I've been told it should be with me tomorrow, if not I'd quite like to email asking them for it within a short time span. I'm sure they are more than capable of encouraging the company who dealt with it to magically produce one. I'm still on very good terms with customer so they have filled me in a lot with what happened, from their description I'm pretty sceptical anyone who knew what they were doing properly investigated the cylinder or cause.

 

[morganb]

Download mi. Check throughly . If you did it all correctly I would be on to supplier

I'm pretty thorough when it comes to things like that, but I will check for a bit of bedtime reading tonight.

I wouldn't worry about it. Like whats been said already. Let the insurance company sort it out. They wont want to pay out just like any insurance. Public liability isn't like car insurance. The premiums don't ramp up with a lost claim.

I thought it would jump up as they do ask for previous claims, if not I suppose it's not worth the hassle over £200 excess. I can always get that back with the bill to isolate cylinder and recommission it, assuming they will pay it.

 

[galaxy_plumbing]

call manufacturer to send their engineer put and contact your insurance to do the rest