M
Mickyplumb
That's not exclusive to BG, think about it, you are told you must wear company workwear and safety shoes/boots so how can you take them off cause the customer has a nice clean carpet, blue paper shoes on at the door every time, even if the customer says don't bother, I always say it's no prob, I would rather put them on, TBH in some houses it helps keep my shoes clean, and in the clean ones it just removes and doubt that you left a mark on the carpet
I would never take my shoes off in someone's house, you could injure your foot, then who pays the wage while you recover, and anyway I'm not walking about people's houses in my socks, I mean they need to last me all week
My reply was a little vague, I meant only take shoes off when turning up to do the estimate or prior to putting dust sheets down before actually commencing any work.
We all know it's a bit of flannel really as it's probably very, very rare that we would have mucky trainers or boots anyway.
I remember how I felt when I had sky tv installed many years ago, 2 blokes going in and out for 4 hours, needed the carpet cleaning afterwards.
Now, if these guys were plumbers and this was their first job for me, do you think I would ever use them again.
You have to respect or at least be seen to respect your customers home.
It's similar, if ever I drill a hole in an internal wall, I will always either hold the nozzle under the dill bit or Hoover up afterwards.
We all know that goes a long way.