Hi All, needing help on my daughters central heating.

[ronnierome]

Hi
thanks for letting me join, if someone cant point me in the right forum area to try help my daughter out in her first house before the cold weather hits too bad. cant seem to get anyone to visit and sort it as its an electric boiler, so electrician wont touch it as its water and plumber wont touch it as it is electric. (just 2 of the excuses) .
the boiler works producing hot water, the heating works upstairs but no heat at all downstairs.
spent another few hours today to try sort it but still nothing. she is distrought with it all now among other things.
SO if anyone can point me in the right area for finding answers then it will be much appreciated.

 

[ShaunCorbs]

Port valve issue eg downstairs on a separate zone ?

Can’t see why a plumber won’t touch as the unit is working is the controls side eg s plan plus

 

[ronnierome]

Hi
not a clue as why no one will look at it, but that's the situation at the minute, its an aztec 11kw boiler. not sure if there is a valve hidden somewhere as we havnt found any. the thought i had was if the Grundfos pump next to it wasn't working correctly, it sounds like it is but i have little knowledge on central heating, especially an electrical boiler, no gas supply where she lives.

 

[ShaunCorbs]

Do you have two room thermostats ?

 

[ronnierome]

Do you have two room thermostats ?

there is a one with no front on which allegedly operates the water boiler ? plus a central heating stat in the same room.

 

[Deleted member 120897]

little knowledge on central heating, especially an electrical boiler

Principal will still be the same. Can you post photos of the setup?

 

[ShaunCorbs]

Any pictures ?

 

[Deleted member 120897]

there is a one with no front on which allegedly operates the water boiler ? plus a central heating stat in the same room.

Operates the boiler?

 

[ronnierome]

or water tank even is what she has been told

 

[ronnierome]

here are some pics