If you take the knob off, can you turn the shaft of the cartridge up (ie in the hotter direction) any further?the valve is still changing the temperature, but the output doesn't get hot enough any more, also at absolute max setting, it's still not hot enough.
That’s why I thought it has to be the cartridge
I just wondered if it was where the knob has been put on that is stopping it being turned up.
May not apply to your model though - could be worth a try?
Other than that, and assuming the hot water is hot enough, I'm afraid I don't have any other suggestions