at annual service told boiler was dirty - is this a way to be ripped off

[selondonman]

they are serviced each year .. the issue is when the service engineer suggests a power flush and you effectively lose your service plan until you pay many hundreds for a a service you may or may not need .. i have never had one engineer suggest i should put a filter in

 

[centralheatking]

thanks for all the advice .. whats a fair price for power flush 11 rads, 2 towel rails .. se london . and cost to supply and fit filter

Ring Pimlico Plumbers..and maybe half it ...Mr Mullins and his son are right on the button but expensive. centralheatking

 

[centralheatking]

they are serviced each year .. the issue is when the service engineer suggests a power flush and you effectively lose your service plan until you pay many hundreds for a a service you may or may not need .. i have never had one engineer suggest i should put a filter in

of course you should chking

 

[selondonman]

checking for what .. had the boiler on a service plan since it was installed

i havent won the lottery to afford pimlico plumbers

 

[Riley]

I think the point still remains that they have been remiss in their duties by not informing you or by treating the system the way it should so I think you are perfectly within your rights to be going back to them looking for a solution

 

[centralheatking]

checking for what .. had the boiler on a service plan since it was installed

i havent won the lottery to afford pimlico plumbers

Charlie and Scott Mullins dont do the lottery ever but can be found at every race meeting around London most days...good luck to them. I posted get a quote and half it its obvious.
centralheatking

 

[ShaunCorbs]

The cover you have isn’t a service it’s a safety check have they ever stripped the appliances down and serviced the internals

Not when it’s broken down either

Find most big companies offering payment plans don’t service them properly

 

[TonyQJ]

I think the point still remains that they have been remiss in their duties by not informing you or by treating the system the way it should so I think you are perfectly within your rights to be going back to them looking for a solution

I had that with BG. We have their cover and on one service visit the engineer noted that the flue in the loft space was missing a flue bracket (new, latest regs) and so he was obliged to issue an ‘At risk’. It was a BG install some years ago. I raised merry hell with them about the report until they finally agreed to send out a fitter to fit a shiny new clamp (which he agreed was entirely unnecessary due to the very short run).

 

[Millsy 82]

The cover you have isn’t a service it’s a safety check have they ever stripped the appliances down and serviced the internals

Not when it’s broken down either

Find most big companies offering payment plans don’t service them properly

Yet they advertise it as a service.

And some if you want it serviced every 12 months you have to keep reminding them as they try to knock it back a couple of months each time so in effect you have a "service" every 14 months.

 

[Ollieg]

These contracts are used and run to stop people fixing expensive problems. All issues with Kestons are expensive. Im surprised he didn't order a main heat exchanger and get the boiler BER'd. You will not win a fight about the system being dirty. EVER.