Worcester Greenstar 30i ErP heating Issue

[Scott_D]

have you got something like this?

 

[ShaunCorbs]

Is your house freezing atm as that looks like a lot of condensation do you have a hot tap / anything hot running all the time ?

uou haven’t tried to top up the system have you and no put the key in ?

on the boiler screen the rad symbol should be on

if not there’s a manual button on the hive receiver press that

 

[sl33py]

have you got something like this?
View attachment 47070

Nothing like that on the boiler.

 

[sl33py]

Is your house freezing atm as that looks like a lot of condensation do you have a hot tap / anything hot running all the time ?

uou haven’t tried to top up the system have you and no put the key in ?

on the boiler screen the rad symbol should be on

if not there’s a manual button on the hive receiver press that

Hi thanks for reply, My house is cold, I have electric heaters on atm. I cannot top up the system unless I lock the key in, turn it to lock symbol then turn the valve to allow pressure to go up. I then turn the key back. There is a lot of condensation, I mentioned in the post that the drip tray had some water in it, it looks like it is coming from high up in the boiler and dripping down. The boiler is not showing the Rad screen, although it never has, my Hive controls only the central heating and the receiver only has one button which is on. I have re-paired the Hive and it controls the receiver, but the boiler is not responding. If I hold the reset the boiler goes into service mode and the heating comes on for 15 at max temp, when the service mode stops the heating slowly cools, despite it being set to 22 on the hive, the boiler continues like the heating is on, it is burning gas constantly but not producing any heat to the radiators. I think the B/gas guy that did the service a couple of days ago did something to the thermostat in the boiler, Like disconnect it from the hive unit or something, I wasn't in when he came but my sister who sat in for him said he was in the house less than 15 minutes, and he didn't check the hive at all, like he never noticed it was there.

 

[ShaunCorbs]

Can you dry the bottom of the boiler eg the pipes does the water come back ?

also can you take a pic of the boiler screen and hive reciever

 

[sl33py]

The pipes are dry as I have had to turn the boiler off at the main switch. If I turn it on and run the service test, there is one or two drips on the tray when it is finished. Like I mentioned the boiler flame light is on and the unit is running even if I manually go and turn off the heating from either my phone app, the manual or the hive receiver, they boiler takes absolutely no notice of what I do via the Hive.

 

[ShaunCorbs]

Your hot water is on

can you easily turn your mains stop tap off ?

 

[sl33py]

Your hot water is on

can you easily turn your mains stop tap off ?

not at the minute, its bit late tonight .. can you explain and I can try tomorrow?

 

[ShaunCorbs]

not at the minute, its bit late tonight .. can you explain and I can try tomorrow?

if you turn it off and the heating comes on you have an outlet somewhere that’s running hot, easy way to test

which is what is happening I think because the tap is displayed on the boiler which means there’s hot water demand

unless someone was running the hot water when the above pic was taken

 

[Scott_D]

I believe Shaun is thinking you may have a leak on a hot water pipe. This means the boiler thinks you have a hot tap open and is heating that water and therefore will not switch to central heating mode as hot water takes priority.

Sorry, you all ready replied and I hadn’t refreshed the thread.